Flevy Management Insights Q&A
What is the Kraljic Matrix in procurement?
     Joseph Robinson    |    Procurement Strategy


This article provides a detailed response to: What is the Kraljic Matrix in procurement? For a comprehensive understanding of Procurement Strategy, we also include relevant case studies for further reading and links to Procurement Strategy best practice resources.

TLDR The Kraljic Matrix transforms procurement into a strategic function by categorizing items based on profit impact and supply risk, optimizing efficiency and risk management.

Reading time: 5 minutes

Before we begin, let's review some important management concepts, as they related to this question.

What does Procurement Strategy Optimization mean?
What does Cross-Functional Collaboration mean?
What does Data-Driven Decision Making mean?
What does Operational Excellence mean?


Understanding the Kraljic Matrix in procurement is crucial for C-level executives aiming to refine their procurement strategy and enhance their organization's operational efficiency. Developed in the 1980s by Peter Kraljic, this framework was designed to help organizations optimize their supply chain operations and mitigate risks by classifying procurement items based on two dimensions: profit impact and supply risk. This strategic approach not only streamlines purchasing decisions but also transforms procurement into a strategic function within the organization.

The Kraljic Matrix categorizes procurement items into four quadrants: non-critical items, leverage items, bottleneck items, and strategic items. Each category requires a different management and procurement strategy. Non-critical items, with low profit impact and low supply risk, should be streamlined for efficiency. Leverage items, with high profit impact but low supply risk, can be used to negotiate better terms with suppliers. Bottleneck items, despite their low profit impact, carry a high supply risk and thus require strategies to ensure supply continuity. Strategic items, with both high profit impact and high supply risk, necessitate a comprehensive risk management and strategic partnership approach.

Implementing the Kraljic Matrix allows organizations to prioritize their procurement activities, focusing on strategic items that could significantly affect their operations while minimizing vulnerabilities. It also encourages collaboration between the procurement department and other parts of the organization, ensuring that procurement strategies align with overall business objectives. This alignment is critical for achieving Operational Excellence and driving the organization forward.

Application and Benefits

The application of the Kraljic Matrix in procurement involves a detailed analysis of the supply market and internal purchasing activities. Organizations start by mapping out their procurement items according to the two dimensions of the matrix. This process requires a deep understanding of the market, including supplier capabilities, market trends, and potential risks. Consulting firms like McKinsey and BCG often assist organizations in this complex analysis, leveraging their industry insights and strategic expertise.

Once procurement items are categorized, organizations can develop tailored strategies for each quadrant. For leverage items, for example, the focus might be on exploiting purchasing power to secure favorable terms. For strategic items, forming close partnerships with key suppliers or investing in alternative solutions might be the priority. This strategic differentiation ensures that procurement efforts are aligned with the organization's overall strategy and risk profile.

The benefits of applying the Kraljic Matrix are manifold. Organizations can achieve significant cost savings, enhanced supply chain resilience, and improved supplier relationships. Moreover, by elevating procurement to a strategic level, organizations can ensure that their procurement activities contribute directly to their strategic goals, such as Sustainability, Innovation, and Digital Transformation.

Are you familiar with Flevy? We are you shortcut to immediate value.
Flevy provides business best practices—the same as those produced by top-tier consulting firms and used by Fortune 100 companies. Our best practice business frameworks, financial models, and templates are of the same caliber as those produced by top-tier management consulting firms, like McKinsey, BCG, Bain, Deloitte, and Accenture. Most were developed by seasoned executives and consultants with 20+ years of experience.

Trusted by over 10,000+ Client Organizations
Since 2012, we have provided best practices to over 10,000 businesses and organizations of all sizes, from startups and small businesses to the Fortune 100, in over 130 countries.
AT&T GE Cisco Intel IBM Coke Dell Toyota HP Nike Samsung Microsoft Astrazeneca JP Morgan KPMG Walgreens Walmart 3M Kaiser Oracle SAP Google E&Y Volvo Bosch Merck Fedex Shell Amgen Eli Lilly Roche AIG Abbott Amazon PwC T-Mobile Broadcom Bayer Pearson Titleist ConEd Pfizer NTT Data Schwab

Challenges and Considerations

While the Kraljic Matrix provides a robust framework for transforming procurement, its implementation is not without challenges. One of the primary considerations is the dynamic nature of markets. Categories within the matrix are not static; changes in the market or within the organization itself can shift items from one quadrant to another. Continuous monitoring and analysis are therefore essential to maintain an accurate and effective procurement strategy.

Another consideration is the need for cross-functional collaboration. Effective implementation of the Kraljic Matrix requires input and cooperation from various departments within the organization, including finance, operations, and strategy. This can sometimes lead to resistance, as different departments may have conflicting priorities. Overcoming this challenge requires strong leadership and a clear communication of the benefits of a strategic approach to procurement.

Finally, the successful application of the Kraljic Matrix depends on the availability of accurate and comprehensive data. Organizations must invest in data collection and analysis capabilities to ensure that their procurement strategies are based on reliable information. This might involve leveraging advanced analytics and digital technologies to enhance decision-making processes.

The Kraljic Matrix has stood the test of time as a valuable tool for transforming procurement from a tactical function to a strategic one. By categorizing procurement items based on profit impact and supply risk, organizations can develop nuanced strategies that align with their overall business objectives. While challenges exist in its implementation, the benefits of enhanced efficiency, risk management, and strategic alignment make it an indispensable tool for C-level executives looking to optimize their procurement function. With the right approach and commitment, the Kraljic Matrix can be a powerful component of an organization's strategy toolkit, driving significant value and competitive positioning in the market.

Best Practices in Procurement Strategy

Here are best practices relevant to Procurement Strategy from the Flevy Marketplace. View all our Procurement Strategy materials here.

Did you know?
The average daily rate of a McKinsey consultant is $6,625 (not including expenses). The average price of a Flevy document is $65.

Explore all of our best practices in: Procurement Strategy

Procurement Strategy Case Studies

For a practical understanding of Procurement Strategy, take a look at these case studies.

Procurement Strategy for a Large Scale Conglomerate

Scenario: A conglomerate of businesses spanning across multiple industries finds their Procurement Strategy inefficient, leading to spiraling costs and hampering overall profitability.

Read Full Case Study

Overhauling Telco Procurement Strategy to Drive Cost Management

Scenario: A mid-sized telco is wrestling with its telco procurement strategy, stuck in a fierce market where cutting costs without dropping service quality is the name of the game.

Read Full Case Study

Strategic Procurement Optimization for a Global Tech Firm

Scenario: A multinational technology firm is grappling with escalating costs and inefficiencies in its Procurement Strategy.

Read Full Case Study

Strategic Sourcing Optimization for a Global Pharmaceutical Company

Scenario: A multinational pharmaceutical firm is facing challenges in managing its global Sourcing Strategy.

Read Full Case Study

Retail Procurement Strategy to Improve Cost Reduction and Supplier Relationships

Scenario: A large retail firm operating across multiple regions is facing challenges in optimizing its Retail Procurement Strategy.

Read Full Case Study

Luxury Hotel Chain Procurement Strategy Revamp in Competitive Market

Scenario: A luxury hotel chain faces procurement inefficiencies amidst an increasingly competitive hospitality sector.

Read Full Case Study




Flevy is the world's largest knowledge base of best practices.


Leverage the Experience of Experts.

Find documents of the same caliber as those used by top-tier consulting firms, like McKinsey, BCG, Bain, Deloitte, Accenture.

Download Immediately and Use.

Our PowerPoint presentations, Excel workbooks, and Word documents are completely customizable, including rebrandable.

Save Time, Effort, and Money.

Save yourself and your employees countless hours. Use that time to work on more value-added and fulfilling activities.




Read Customer Testimonials

  •  
    "The wide selection of frameworks is very useful to me as an independent consultant. In fact, it rivals what I had at my disposal at Big 4 Consulting firms in terms of efficacy and organization."

    – Julia T., Consulting Firm Owner (Former Manager at Deloitte and Capgemini)
  •  
    "As a consultant requiring up to date and professional material that will be of value and use to my clients, I find Flevy a very reliable resource.

    The variety and quality of material available through Flevy offers a very useful and commanding source for information. Using Flevy saves me time, enhances my expertise and ends up being a good decision."

    – Dennis Gershowitz, Principal at DG Associates
  •  
    "If you are looking for great resources to save time with your business presentations, Flevy is truly a value-added resource. Flevy has done all the work for you and we will continue to utilize Flevy as a source to extract up-to-date information and data for our virtual and onsite presentations!"

    – Debbi Saffo, President at The NiKhar Group
  •  
    "As a niche strategic consulting firm, Flevy and FlevyPro frameworks and documents are an on-going reference to help us structure our findings and recommendations to our clients as well as improve their clarity, strength, and visual power. For us, it is an invaluable resource to increase our impact and value."

    – David Coloma, Consulting Area Manager at Cynertia Consulting
  •  
    "Flevy.com has proven to be an invaluable resource library to our Independent Management Consultancy, supporting and enabling us to better serve our enterprise clients.

    The value derived from our [FlevyPro] subscription in terms of the business it has helped to gain far exceeds the investment made, making a subscription a no-brainer for any growing consultancy – or in-house strategy team."

    – Dean Carlton, Chief Transformation Officer, Global Village Transformations Pty Ltd.
  •  
    "As an Independent Management Consultant, I find Flevy to add great value as a source of best practices, templates and information on new trends. Flevy has matured and the quality and quantity of the library is excellent. Lastly the price charged is reasonable, creating a win-win value for "

    – Jim Schoen, Principal at FRC Group
  •  
    "I have used FlevyPro for several business applications. It is a great complement to working with expensive consultants. The quality and effectiveness of the tools are of the highest standards."

    – Moritz Bernhoerster, Global Sourcing Director at Fortune 500
  •  
    "Flevy is our 'go to' resource for management material, at an affordable cost. The Flevy library is comprehensive and the content deep, and typically provides a great foundation for us to further develop and tailor our own service offer."

    – Chris McCann, Founder at Resilient.World



Download our FREE Strategy & Transformation Framework Templates

Download our free compilation of 50+ Strategy & Transformation slides and templates. Frameworks include McKinsey 7-S Strategy Model, Balanced Scorecard, Disruptive Innovation, BCG Experience Curve, and many more.