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DOCUMENT DESCRIPTION
The recent global meltdown and recession has put great pressure on the organizations to produce the best quality products at the most affordable prices.
Organizations need to implement Total Quality Management in order to achieve organizational success as well as satisfying the customers so as to make more profit in the business arena.
This document on Quality covers an extensive compilation of topics to help you understand the Total Quality Management Principles. And, It can help develop a basic appreciation of quality concepts related to TQM's goal of continuous improvement.
Organizations are witnessing a lot of upheavals and changes today. Companies are challenging the ways they do business. It is imperative that organizations innovate, adapt, shift and transform themselves. Every employee needs to exhibit leadership, make decisions and act on opportunities for an organization to succeed today. While facing constant changes, what are the keys that help to keep a person and an organization on track?
Today, CSR has become a world-wide concept whereby organizations consider the interests of society by taking responsibility for the impact of their activities on customers, employees, shareholders, communities and the environment in all aspects of their operations.
This Unit of TQM contains:
• Introduction
• Leadership
• Corporate Social Responsibility (CSR)
• Vision, Mission & Values
• Strategic Quality Management (SQM)
• Quality Culture
• Change Management
This 86-Slide PowerPoint document explains in details:
• Leadership as an ability to positively influence people and systems under one's authority to have a meaningful impact and achieve important results.
• Corporate Social Responsibility (CSR) as one of the most important global issues with serious challenges and implications in almost all sectors.
• Strategic Quality Management (SQM) as a structured process for establishing long-range quality goals, at the highest levels of the organization and defining the means to be used to reach these goals(Hoshin Kanri: The Japanese SQM Model), (Balanced Scorecard).
• Quality Culture as an incorporation of quality in the overall system of an organization leading to a positive internal environment and the creation of delighted customers.
• Change management as the process of developing a planned approach to change in an organization.
The document is easily customizable and contains many powerful figures, diagrams, ice-breakers, pictures, ... to get the holistic view of the concepts of the Quality Systems.
Got a question about the product? Email us at [email protected] or ask the author directly by using the "Ask the Author a Question" form. If you cannot view the preview above this document description, go here to view the large preview instead.
Source: Best Practices in Total Quality Management, Corporate Social Responsibility, Quality Culture PowerPoint Slides: Total Quality Management - Leadership & Strategic Planning PowerPoint (PPTX) Presentation, RadVector Consulting
ABOUT THE AUTHOR: RADVECTOR CONSULTING
We are a group of aviation experts & specialists (PhDs, Engineers, Pilots, Navigators, ...), leaders in helping organizations to transform their business performance using Methodologies and Principles of Lean, Agile, Six Sigma, and Innovation.
RadVector Consulting has published 93 additional documents on Flevy.
DETAILS
File Type: PowerPoint (pptx)
File Size: 1.6 MB
Number of Slides: 86 (includes cover, transition, & marketing slides)
Related Topic(s): Total Quality Management Corporate Social Responsibility Quality Culture
This business document is categorized under the function(s): Organization, Change, & HR Total Quality Management
It applies to All Industries
Purchase includes lifetime product updates. After your purchase, you will receive an email to download this document.
Initial upload date (first version): Mar 23, 2023
Most recent version published: Mar 23, 2023
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