Total Quality Management - Leadership & Strategic Planning (PowerPoint PPTX)

The recent global meltdown and recession has put great pressure on the organizations to produce the best quality products at the most affordable prices.

Organizations need to implement Total Quality Management in order to achieve organizational success as well as satisfying the customers so as to make more profit in the business arena.

This document on Quality covers an extensive compilation of topics to help you understand the Total Quality Management Principles. And, It can help develop a basic appreciation of quality concepts related to TQM's goal of continuous improvement.

Organizations are witnessing a lot of upheavals and changes today. Companies are challenging the ways they do business. It is imperative that organizations innovate, adapt, shift and transform themselves. Every employee needs to exhibit leadership, make decisions and act on opportunities for an organization to succeed today. While facing constant changes, what are the keys that help to keep a person and an organization on track?

Today, CSR has become a world-wide concept whereby organizations consider the interests of society by taking responsibility for the impact of their activities on customers, employees, shareholders, communities and the environment in all aspects of their operations.

This Unit of TQM contains:

• Introduction
• Leadership
• Corporate Social Responsibility (CSR)
• Vision, Mission & Values
• Strategic Quality Management (SQM)
• Quality Culture
• Change Management

This 86-Slide PowerPoint document explains in details:
•  Leadership as an ability to positively influence people and systems under one's authority to have a meaningful impact and achieve important results.
•  Corporate Social Responsibility (CSR) as one of the most important global issues with serious challenges and implications in almost all sectors.
•  Strategic Quality Management (SQM) as a structured process for establishing long-range quality goals, at the highest levels of the organization and defining the means to be used to reach these goals(Hoshin Kanri: The Japanese SQM Model), (Balanced Scorecard).
•  Quality Culture as an incorporation of quality in the overall system of an organization leading to a positive internal environment and the creation of delighted customers.
•  Change management as the process of developing a planned approach to change in an organization.

The document is easily customizable and contains many powerful figures, diagrams, ice-breakers, pictures, ... to get the holistic view of the concepts of the Quality Systems.