Please login here to save this document to a list.
If you don't have an account, you can register for free here.
$55.00
ALL FEES INCLUDED
| Add to Cart |
HIGHLIGHTS
BENEFITS OF DOCUMENT
DOCUMENT DESCRIPTION
The recent global meltdown and recession has put great pressure on the organizations to produce the best quality products at the most affordable prices.
Organizations need to implement Total Quality Management in order to achieve organizational success as well as satisfying the customers so as to make more profit in the business arena.
This document on Quality covers an extensive compilation of topics in order to introduce the Total Quality Management. It can help develop a basic appreciation of quality concepts related to TQM's goal of continuous improvement.
Total Quality Management (TQM) is an approach to business that looks critically at the products and services a company provides in relation to the processes it employs to create them. It also focuses on the workforce to ensure that outputs fully satisfy customer requirements.
There was a considerable focus on TQM in the 1980s. Six Sigma was invented in 1986 and created awareness about "processes." This was followed by business process re-engineering (BPR). BPM has been around for some time and created significant interest and discussion when Smith and Fingar1 published BPM: The Third Wave in 2002. Smith and Fingar describe how the third "wave" is where automation, business process and quality management come together. The third wave of BPM is a synthesis of process representation and collaboration technologies that removes the obstacles blocking the execution of management intentions. BPM can be termed as the convergence of management theory, total quality management, Six Sigma, business engineering and general systems thinking with modern technologies.
BPM is a holistic and systematic approach to achieve optimized business outcomes. It enables organizations to align business functions with customer needs, and helps executives determine ways to deploy, monitor, and measure the company's resources. When properly executed, BPM has the ability to enhance the efficiency and productivity, reduce costs, and minimize errors and risks, thereby optimizing results.
This Unit contains :
• Introduction
• Designing Processes for Quality
• Process Mapping
• The BPM Implementation Framework
• Case Study
This 55-Slide PowerPoint explains relevant concepts of the BPM in relation with the TQM as a Continuous Process Improvement (CPI) Tool.
The document is easily customizable and contains many powerful diagrams, ice-breakers, pictures, ... to get the holistic view of the concepts of the Quality Systems.
Got a question about the product? Email us at [email protected] or ask the author directly by using the "Ask the Author a Question" form. If you cannot view the preview above this document description, go here to view the large preview instead.
Source: Best Practices in Total Quality Management, Business Process Management PowerPoint Slides: Total Quality Management - Business Process Management PowerPoint (PPTX) Presentation, RadVector Consulting
ABOUT THE AUTHOR: RADVECTOR CONSULTING
We are a group of aviation experts & specialists (PhDs, Engineers, Pilots, Navigators, ...), leaders in helping organizations to transform their business performance using Methodologies and Principles of Lean, Agile, Six Sigma, and Innovation.
RadVector Consulting has published 76 additional documents on Flevy.
DETAILS
This business document is categorized under the function(s): Organization, Change, & HR Total Quality Management
It applies to All Industries
File Type: PowerPoint (pptx)
File Size: 838.1 KB
Number of Slides: 55 (includes cover, transition, & marketing slides)
Related Topic(s): Total Quality Management Business Process Management
Purchase includes lifetime product updates. After your purchase, you will receive an email to download this document.
Initial upload date (first version): Mar 8, 2023
Most recent version published: Mar 9, 2023
![]() | Download our free compilation of 50+ Strategy & Transformation slides and templates. Frameworks include McKinsey 7-S Strategy Model, Balanced Scorecard, Disruptive Innovation, BCG Experience Curve, and many more. To receive this free download, enter your email address below and click the "Email Me" button. |
|
"Flevy is now a part of my business routine. I visit Flevy at least 3 times each month.
Flevy has become my preferred learning source, because what it provides is practical, current, and useful in this era where the business world is being rewritten. In today's environment where there are so many challenges and there is the need to make the right decisions in a short time, with so much scattered information, we are fortunate to have Flevy. Flevy investigates, selects, and puts at our disposal the best of the best to help us be successful in our work." – Omar Hernán Montes Parra, CEO at Quantum SFE
|
|
"As a small business owner, the resource material available from FlevyPro has proven to be invaluable. The ability to search for material on demand based our project events and client requirements was great for me and proved very beneficial to my clients. Importantly, being able to easily edit and tailor the material for specific purposes helped us to make presentations, knowledge sharing, and toolkit development, which formed part of the overall program collateral. While FlevyPro contains resource material that any consultancy, project or delivery firm must have, it is an essential part of a small firm or independent consultant's toolbox."
– Michael Duff, Managing Director at Change Strategy (UK)
|
|
"My FlevyPro subscription provides me with the most popular frameworks and decks in demand in today’s market. They not only augment my existing consulting and coaching offerings and delivery, but also keep me abreast of the latest trends, inspire new products and service offerings for my practice, and educate me in a fraction of the time and money of other solutions. I strongly recommend FlevyPro to any consultant serious about success."
– Bill Branson, Founder at Strategic Business Architects
|
|
"I have used Flevy services for a number of years and have never, ever been disappointed. As a matter of fact, David and his team continue, time after time, to impress me with their willingness to assist and in the real sense of the word. I have concluded in fact that it is not at all just a repository of documents/resources but, in the way that David and his team manage the firm, it is like dealing with consultants always ready to assist, advise and direct you to what you really need, and they always get it right.
I am an international hospitality accomplished senior executive who has worked and lived during the past 35 years in 23 countries in 5 continents and I can humbly say that I know what customer service is, trust me. Aside from the great and professional service that Flevy's team provide, their wide variety of material is of utmost great quality, professionally put together and most current. Well done Flevy, keep up the great work and I look forward to continue working with you in the future and to recommend you to a variety of colleagues around the world." – Roberto Pelliccia, Senior Executive in International Hospitality
|
|
"Flevy is our 'go to' resource for management material, at an affordable cost. The Flevy library is comprehensive and the content deep, and typically provides a great foundation for us to further develop and tailor our own service offer."
– Chris McCann, Founder at Resilient.World
|
|
"FlevyPro has been a brilliant resource for me, as an independent growth consultant, to access a vast knowledge bank of presentations to support my work with clients. In terms of RoI, the value I received from the very first presentation I downloaded paid for my subscription many times over! The quality of the decks available allows me to punch way above my weight – it's like having the resources of a Big 4 consultancy at your fingertips at a microscopic fraction of the overhead."
– Roderick Cameron, Founding Partner at SGFE Ltd
|
|
"As a young consulting firm, requests for input from clients vary and it's sometimes impossible to provide expert solutions across a broad spectrum of requirements. That was before I discovered Flevy.com.
Through subscription to this invaluable site of a plethora of topics that are key and crucial to consulting, I have been able to exceed expectations and deliver quality advice and solutions to my clients. The quality and expertise of the authors are exemplary and gives me great confidence to use as part of my service offerings. I highly recommend this company for any consultant wanting to apply international best practice standards in their service offerings. " – Nishi Singh, Strategist and MD at NSP Consultants
|
|
"As a niche strategic consulting firm, Flevy and FlevyPro frameworks and documents are an on-going reference to help us structure our findings and recommendations to our clients as well as improve their clarity, strength, and visual power. For us, it is an invaluable resource to increase our impact and value."
– David Coloma, Consulting Area Manager at Cynertia Consulting
|
![]() Do You Want to Get Lean?
We've assembled 40 Lean Six Sigma guides: Lean Management, Six Sigma, Strategy Planning, Process, and Change Management.
|
![]() Waste Too Much Time on PowerPoint?
Get our FREE PowerPoint Plugin (Flevy Tools) for creating common business diagrams, from Gantt Charts to Harvey Balls.
|
![]() Do You Run a Consulting Firm?
Learn how to level the playing field with global consulting firms, like McKinsey, BCG, Bain, E&Y, and Accenture.
|
![]() Need Help with PowerPoint or Excel?
Have our highly trained staff create the exact documents you need. We offer PowerPoint and Excel document creation services.
|
© 2012-2023 Copyright. Flevy LLC. All Rights Reserved.