BENEFITS OF DOCUMENT
DESCRIPTION
Lecture Outline
1. What is 360o Feedback and How does it Work?
2. The roots of 360o Feedback Sources
3. Multi-Source Assessment
4. Why the 360o feedback slow adoption?
5. Benefits of 360-degree Appraisal
6. How is 360o Feedback being used?
7. Why are organizations Adopting 360 degree system?
8. What are the approaches to 360o Feedback?
9. What features are required for an Effective Process?
10. Designing a 360o Feedback Project
11. The 4 most common 360 degree feedback mistakes
A 360-degree feedback (also known as multi-rater feedback, multi source feedback, or multi source assessment) is a process through which feedback from an employee's subordinates, colleagues, and supervisor(s), as well as a self-evaluation by the employee themselves is gathered. Such feedback can also include, when relevant, feedback from external sources who interact with the employee, such as customers and suppliers or other interested stakeholders. 360-degree feedback is so named because it solicits feedback regarding an employee's behavior from a variety of points of view (subordinate, lateral, and supervisory). It therefore may be contrasted with "downward feedback" (traditional feedback on work behavior and performance delivered to subordinates by supervisory or management employees only, or "upward feedback" delivered to supervisory or management employees by subordinates only.
Organizations have most commonly utilized 360-degree feedback for developmental purposes, providing it to employees to assist them in developing work skills and behaviors. However, organizations are increasingly using 360-degree feedback in performance evaluations and employment decisions (e.g., pay; promotions). When 360-degree feedback is used for performance evaluation purposes, it is sometimes called a "360-degree review".
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Source: Best Practices in Performance Management, Feedback PowerPoint Slides: Performance Management: 360 Degree Feedback PowerPoint (PPT) Presentation, UJ Consulting
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