This is a compendium of vital issues related to how organizations can build and sustain performance excellence and quality. Through research, these are found as the primary concerns that managers must address to be sustainable: effective leadership, managing change and sustainability, best practices and execution, managing innovation, and organizational learning. In lieu of grasping for answers or relying from gut feeling alone in facing a dynamic environment, managers can find proven ideas very useful: these are the pillars that should be emphasized.

Establishing a culture of quality and performance excellence is not a hard knot. Many organizations, however, fail to sustain this initiative. Leaders may seem to plant a garden which blossoms only for a day. They need to understand and apply established ideas in effective leadership, especially from one of the most celebrated business icons. Where change is needed towards these ends, leaders must handle change and sustain the positive culture.

They must apply the best practices of their industry and know how to execute them rather than relinquish the idea that evolution will shape a better company. In a creative economy where knowledge--the emerging best asset-- should be capitalized, managing innovation is an important concern. Growth in organizations is not possible without organizational learning. With these emphases, an organization can move from ?good to great.?