A bundle is a pre-defined set of documents. By purchasing the document bundle as a whole, you achieve significant savings from purchasing the documents individually. There is sometimes duplicate content among the bundled documents. See full details below.
$95.00
ALL FEES INCLUDED
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HIGHLIGHTS
BUNDLE DESCRIPTION
- ITIL 4 Poster: ITIL 4 Key Concepts (2019) – New
• ITIL 4 Poster: SERVICE VALUE STREAM – MAPPING TOOL
• ITIL 4 Poster: ITIL 4 SERVICE VALUE CHAIN (INPUTS-ACTIVITIES- OUTPUTS)
• ITIL 4 Poster: ITIL 4 HEAT MAPS
• ITIL 4 Poster: ITIL 4 GUIDING PRINCIPLES
THERE ARE 5 PRODUCTS ARE IN THIS BUNDLE:
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ITIL 4 Poster - 2019, ITIL 4 - Service Value System Poster - printable in A1, A2, A3
( Note: This poster is also available as part od "ITIL 4 Foundation - PPT + ITIL... [read more]
Individual Price: $25.00
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ITIL 4 Poster - 2019, ITIL 4 - Service Value Stream - Mapping Poster - printable in A1, A2, A3
Poster gives complete overview and flows of INPUTS and OUTPUTS of all 6... [read more]
Individual Price: $25.00
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Poster gives heat mapping of contribution of all 34 ITIL 4 Practices to 6 Service Value Chain Activities.
HEAT MAP: represents the contribution of ITIL Practices to value... [read more]
Individual Price: $25.00
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ITIL 4 Poster - 2019, ITIL 4 - Service Value Chain ( Inputs & Outputs) Poster - printable in A1, A2, A3
Poster gives complete overview of INPUTS and OUTPUTS of all 6... [read more]
Individual Price: $25.00
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Poster gives complete overview of ITIL 4 Guiding principles.
Guiding principle - a recommendation that guides an organization in all circumstances, regardless of changes in... [read more]
Individual Price: $25.00
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Got a question about the product? Email us at [email protected] or ask the author directly by using the "Ask the Author a Question" form.
ABOUT THE AUTHOR: IVANA NISSEN
Ivana Nissen is an experienced Director with extensive experience in the Management Consulting industry, specializing in Business Process Design, IT Service Management, and IT Strategy. Ivana has a Master of Science (MSc) in Mathematics and Computer Science.
[read more]
Qualifications:
ITIL v3 accredited trainer (2008 - today)
ITIL v2 accredited trainer (2003 - 2007)
ITIL consultant (2003 - today)
Service Desk Institute auditor (2004 - today)
Service Desk Institute consultant (2004 - today)
Certificates:
ITIL v3 Intermediate Qualification: Service Design (2011)
ITIL v3 Intermediate Qualification: Continual Service Improvement (2011)
ITIL v3 Intermediate Qualification: Service Strategy (2010)
ITIL v3 Intermediate Qualification: Service Transition (2010)
ITIL v3 Expert (2009)
ITIL v3 Managers Bridge (2009)
ITIL v3 Intermediate Qualification: Service Offerings and Agreements (2009)
ITIL v3 Intermediate Qualification: Operational Support and Analysis (2009)
ITIL v3 Intermediate Qualification: Service Operation (2009)
ITIL v3 Foundation (2008)
ITIL v2 Service Manager (2004)
Help Desk Analyst (2004)
Help Desk Manager (2004)
ITIL v2 Foundation (2003)
Ivana Nissen has published 27 additional documents on Flevy.
DETAILS
This business document is categorized under the function(s): Information Technology
It applies to All Industries
Purchase includes lifetime product updates. After your purchase, you will receive an email to download the documents in this bundle.
Initial upload date (first version): Dec 17, 2019
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