THIS IS A DOCUMENT BUNDLE.

A bundle is a pre-defined set of documents. By purchasing the document bundle as a whole, you achieve significant savings from purchasing the documents individually. There is sometimes duplicate content among the bundled documents. See full details below.

IT Service Operation - 5 Processes (Document Bundle)

Name: IT Service Operation - 5 Processes Document Bundle
Brand: Ivana Nissen
Price: 90.0 USD
Availability: InStock
Rating: 4.9 (28 reviews)

$90.00

Add to Cart

Immediate download

Editable with PDF editor

Free lifetime updates

Trusted by over 10,000+ clients

BENEFITS OF THIS BUNDLE

ITSM best practice for Service Operation
5 Basic ITSM Processes for day-to-day activities
ITSM Awareness campaign

DESCRIPTION

This product (IT Service Operation - 5 Processes) is a Document Bundle, which you can download immediately upon purchase.

PowerPoint presentations ITIL v3 Service Operation processes:

Incident Management
Problem Management
Request Fulfilment
Event Management
Access Management

Got a question about the product? Email us at support@flevy.com or ask the author directly by using the "Ask the Author a Question" form.

THERE ARE 5 PRODUCTS IN THIS BUNDLE:

	Incident Management Process PPT (IT Service Management, ITSM) Incident Management Process is essential Process in Service Support. Document describes the process in detail including very detailed description of Process flow steps.... [read more] Add to Cart View Details Individual Price: $25.00
	Problem Management Process PPT (ITSM, IT Service Management) Problem Management Process is a part of Service Operation. This PowerPoint presentation contains detailed description of the Problem Management Process, including process... [read more] Add to Cart View Details Individual Price: $25.00
	Request Fulfillment Process PPT (IT Service Management, ITSM) Request Fulfilment Process is a part of Service Operation . This Document contains detailed description of the Request Fulfilment Process, including process steps, roles,... [read more] Add to Cart View Details Individual Price: $25.00
	Event Management Process (ITSM, IT Service Management) IT Event Management Process is a part of IITSM Service Operation. This document contains detailed description of the IT Event Management Process, including: - Key... [read more] Add to Cart View Details Individual Price: $25.00
	Access Management Process (ITSM, IT Service Management) IT Access Management Process is a part of ITSM Service Operation. This Document contains detailed description of the IT Access Management Process, including: - Key... [read more] Add to Cart View Details Individual Price: $25.00

$90.00

Add to Cart

ABOUT THE AUTHOR

Author: Ivana Nissen

Additional documents from author: 27

Ivana Nissen is an experienced Director with extensive experience in the Management Consulting industry, specializing in Business Process Design, IT Service Management, and IT Strategy. Ivana has a Master of Science (MSc) in Mathematics and Computer Science.

Qualifications:

ITIL v3 accredited trainer (2008 - today)
ITIL v2 accredited trainer (2003 - 2007)
ITIL consultant (2003 ... [read more]

Ask the Author a Question

You must be logged in to contact the author.

Click here to log in Click here register

Did you know?

The average daily rate of a McKinsey consultant is $6,625 (not including expenses). The average price of a Flevy document is $65.

Trusted by over 10,000+ Client Organizations

Since 2012, we have provided best practices to over 10,000 businesses and organizations of all sizes, from startups and small businesses to the Fortune 100, in over 130 countries.

Read Customer Testimonials

"Flevy is now a part of my business routine. I visit Flevy at least 3 times each month.

Flevy has become my preferred learning source, because what it provides is practical, current, and useful in this era where the business world is being rewritten.

In today's environment where there are so

... [read more]

– Omar Hernán Montes Parra, CEO at Quantum SFE

"Flevy is our 'go to' resource for management material, at an affordable cost. The Flevy library is comprehensive and the content deep, and typically provides a great foundation for us to further develop and tailor our own service offer."

– Chris McCann, Founder at Resilient.World

"As an Independent Management Consultant, I find Flevy to add great value as a source of best practices, templates and information on new trends. Flevy has matured and the quality and quantity of the library is excellent. Lastly the price charged is reasonable, creating a win-win value for

... [read more]

– Jim Schoen, Principal at FRC Group

"I have used FlevyPro for several business applications. It is a great complement to working with expensive consultants. The quality and effectiveness of the tools are of the highest standards."

– Moritz Bernhoerster, Global Sourcing Director at Fortune 500

"The wide selection of frameworks is very useful to me as an independent consultant. In fact, it rivals what I had at my disposal at Big 4 Consulting firms in terms of efficacy and organization."

– Julia T., Consulting Firm Owner (Former Manager at Deloitte and Capgemini)

"One of the great discoveries that I have made for my business is the Flevy library of training materials.

As a Lean Transformation Expert, I am always making presentations to clients on a variety of topics: Training, Transformation, Total Productive Maintenance, Culture, Coaching, Tools, Leadership Behavior, etc. Flevy

... [read more]

– Ed Kemmerling, Senior Lean Transformation Expert at PMG

"As a consultant requiring up to date and professional material that will be of value and use to my clients, I find Flevy a very reliable resource.

The variety and quality of material available through Flevy offers a very useful and commanding source for information. Using Flevy saves me time, enhances my expertise and ends up being a good decision."

– Dennis Gershowitz, Principal at DG Associates

"Last Sunday morning, I was diligently working on an important presentation for a client and found myself in need of additional content and suitable templates for various types of graphics. Flevy.com proved to be a treasure trove for both content and design at a reasonable price, considering the time I

... [read more]

– M. E., Chief Commercial Officer, International Logistics Service Provider