This PPT slide, part of the 60-slide Introduction to Balanced Scorecard PowerPoint presentation, outlines the Balanced Scorecard (BSC) objectives of TelcoSupp, structured around 4 key perspectives: Business Partners, Financial/Shareholder, Organisational Learning, and Internal. Each perspective is designed to align with the overarching vision of the organization.
Under Business Partners, the focus is on enhancing customer relationships and market presence. Objectives include increasing market share, broadening the customer base, and improving service quality. The emphasis on long-term partnerships indicates a strategic approach to customer engagement. Additionally, pursuing alliances and fostering supplier relationships highlights a commitment to collaboration within the industry. The community aspect suggests a responsibility towards regional development, specifically in Southern Africa.
The Financial/Shareholder perspective emphasizes sustainable growth and maximizing shareholder value. It stresses the importance of financial independence, which is to be achieved by funding initiatives internally. This indicates a proactive approach to financial management, ensuring that growth is not solely reliant on external sources.
Organisational Learning focuses on talent management and cultural development. Key objectives include attracting and retaining skilled employees, fostering a learning environment, and promoting effective communication. The commitment to employment equity principles and team spirit suggests a holistic approach to workforce engagement.
The Internal perspective aims to establish industry benchmarks and invest in future projects, indicating a forward-thinking strategy. Becoming a center of competence and developing a balanced relationship with the parent company are also highlighted, showcasing a desire for operational excellence and strategic alignment.
Overall, the slide presents a comprehensive framework for achieving the organization's vision through targeted objectives across multiple dimensions.
This slide is part of the Introduction to Balanced Scorecard PowerPoint presentation.
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Balanced Scorecard Operational Excellence Talent Management Shareholder Value Maximizing Shareholder Value Financial Management Southern Africa Effective Communication
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