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DOCUMENT DESCRIPTION

This presentation is an introduction of the balanced scorecard concepts and its application in corporate performance measurement. It has been used by a major consulting firm in conducting education sessions for its clients in a balanced scorecard project.

The contents include: BSC concept, BSC process, what makes a good objective and measure, example objectives and measures, example BSCs (Telco, Chemco, Manufco, OilCo, AluminumCo), lessons learned.

The BSC's focus is on factors which create long-term economic value in an organisation, for example:
+ Customer focus.
+ Organisational learning.
+ Business processes.

Traditional accounting measures are by definition backward looking:
+ Financial measures only reflect the results of actions already taken.
+ Do not provide an indication of future financial performance.
+ Do not indicate desired performance.
+ Do not provide a basis for planning and target setting.

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Source: Introduction to Balanced Scorecard PowerPoint document

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Introduction to Balanced Scorecard

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File Type: PowerPoint (ppt)

File Size: 1.1 MB

Number of Slides: 60 (includes cover, transition slides)

Related Topic(s): Balanced Scorecard

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Initial upload date (first version): May 18, 2014

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