This PPT slide, part of the 95-slide Balanced Scorecard Deployment Process PowerPoint presentation, outlines the Development Phase of the Balanced Scorecard, focusing on 3 critical components essential for effective implementation. It emphasizes the importance of Key Performance Indicators (KPIs), Goals and Targets, and Initiatives and Programs. The structure is clear, with defined inputs, key activities, and outputs that guide organizations through this phase.
Inputs include the organization's strategic focus areas and objectives, existing KPIs, and a strategy communication plan. These elements are foundational, ensuring that the development process aligns with the organization's overarching strategy. The slide suggests a thorough review of strategic grids and models, which is crucial for contextualizing the KPIs.
Key activities are highlighted, such as brainstorming and selecting KPIs that align with financial metrics, customer satisfaction, internal processes, and learning and growth. This alignment is critical for ensuring that the KPIs are not only relevant, but also actionable. The establishment of the Balanced Scorecard involves defining each KPI, including its baseline, target, and stretch goals, which sets clear expectations for performance measurement.
Outputs from this phase include the initial draft of the Balanced Scorecard, detailing the KPIs and their associated metrics. This draft serves as a roadmap for the organization, guiding strategic initiatives and projects. The launch of these initiatives is also noted, indicating a transition from planning to execution. Overall, the slide provides a comprehensive overview of the Development Phase, underscoring the structured approach necessary for successful Balanced Scorecard implementation.
This slide is part of the Balanced Scorecard Deployment Process PowerPoint presentation.
Developed by a Senior Executive and Operational Excellence Coach with experience at organizations including NOKIA, MICROVENTION, and MAGELLAN, this is a presentation and supporting templates about how to implement Balanced Scorecards.
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Balanced Scorecard Performance Measurement Customer Satisfaction Key Performance Indicators KPI
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