Want FREE Templates on Organization, Change, & Culture? Download our FREE compilation of 50+ slides. This is an exclusive promotion being run on LinkedIn.

  Please register (it's free!) or login to view the remaining preview.
If you are logged in, your referral link [?] is automatically included below.
EMBED CODE (Copy and Paste)


  1. A complete system for the management of complaints.
  2. Offers innovative features such as a completion bar showing visually progress on each complaint.
  3. Shows an actual example of complaints in action ? making it easy for you to develop your own bespoke complaints system.


This is an incredibly simple and intuitive Complaints System that helps you track and manage customer complaints. Based on an actual example, you can easily follow the template and automate your complaint tracking process completely. It gives you a complete dashboard visually showing: what each complaint is about; what stage the complaint has reached; who it has been allocated to; dates for resolution; what the resolution is and what is the percentage completion.

All you need to do is enter some key information on the complaint and the intuitive tracker does the rest, meaning you have sight of your complete complaints picture in one place. Its presentation is also stunning including a completion bar which provides a highly impressive visual demonstration on the extent to which each completion has been moved forward.

You can also personalise the Complaints System and Tracker by adding project details and your logo (if relevant). This is simply a brilliant, innovative, and highly intuitive professional tracking system for the complete management of any complaints you might encounter.

Got a question about the product? Email us at [email protected] or ask the author directly by using the form to the right. If you cannot view the preview above this document description, go here to view the large preview instead.

Source: Complaints System and Tracker: Actual Example and Template Excel document


Complaints System and Tracker: Actual Example and Template

Sold by Navigate Change Consulting (this author has 43 documents)


Add to Cart

This business document is categorized under the function(s):

It applies to All Industries

File Type: Excel (xlsx)

File Size: 56.4 KB

Purchase includes lifetime product updates. After your purchase, you will receive an email to download this document.

Initial upload date (first version): Sep 25, 2021
Most recent version published: Sep 27, 2021

Ask the Author a Question

Must be logged in Click here to log in

This document is available as part of the following discounted bundle(s):

Complaints: Policy, Process & Tracker Examples/ Templates


This bundle contains 1 additional documents.

View Full Details

15-page Word document



Since 2012, we have provided best practices to over 5,000 businesses and organizations of all sizes across the world—in over 130 countries. Below is just a very small sample of our customer base.

Did you know?
The average daily rate of a McKinsey consultant is $6,625 (not including expenses). The average price of a Flevy document is $65.


29-slide PowerPoint deck and supporting Word
Author: Trinity
37-slide PowerPoint deck and supporting PDF
Author: FlevyIntel
103-slide PowerPoint deck and supporting Excel workbook
Excel workbook
77-slide PowerPoint deck
312-slide PowerPoint deck
Author: Samir Faraj
153-slide PowerPoint deck
1150-slide PowerPoint deck



Become your organization's resident expert on...

Digital Transformation
Strategy Development
Post-merger Integration (PMI)
Organizational Design (OD)
Performance Management
Business Transformation
Organizational Culture (OC)
Customer-centric Design (CCD)
Interested in something else? Browse our 500+ Business Toolkits of best practices, each focused on a specific management topic.