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  1. RCA tools can be used to permanently fix problems within your organization.
  2. Learn how to apply common RCA tools, such as 5 Whys and the Cause & Effect Diagram, to identify root causes.
  3. Learn how to prioritize root causes with a Pareto Chart.


Root Cause Analysis (RCA) is a means to get to the bottom of a problem or unexpected event. RCA is a powerful tool when your project or product is not what was expected.

There are numerous problem solving techniques that fall under RCA. This presentation discusses the following:

* Fishbone Diagram
* 5 Why Analysis
* Brainstorming
* Basic Problem Solving
* Process Mapping
* Pareto Analysis

RCA aims at improving the quality of products or processes. This type of problem solving analysis must be undertaken in a systematic way to be effective. The general process for RCA is:

1. Describe the problem your company is looking at.
2. Gather data associated with the problem.
3. Identify potential causes for the problem.
4. Identify which causes you will remove or change in order to prevent repeat problems.
5. Identify solutions that will be effective in preventing repeat problems.
6. Implement changes.
7. Observe changes to ensure that they have effectively eliminated the problem.

Got a question about the product? Email us at [email protected] or ask the author directly by using the form to the right. If you cannot view the preview above this document description, go here to view the large preview instead.

Source: Lean Root Cause Analysis (RCA) Problem Solving PowerPoint document

This document is available as part of the following discount bundle(s):

Lean Six Sigma Problem Solving Tools Bundle
Quality Management Tools Bundle

Lean Root Cause Analysis (RCA) Problem Solving

Sold by Nishil Josh (this author has 24 documents)


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This business document is categorized under the function(s):

It applies to All Industries

File Type: PowerPoint (pptx)

File Size: 1.4 MB

Number of Slides: 111 (includes cover, transition slides)

Related Topic(s): Root Cause Analysis

Purchase includes lifetime product updates. After your purchase, you will receive an email to download this document.

Initial upload date (first version): Feb 23, 2017
Most recent version published: Aug 18, 2017

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