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DOCUMENT DESCRIPTION

This document is based on ITIL v3 and provides a template for a detailed Service Catalogue. A Service Catalogue is one of the three elements of an IT Service Providers, Service Portfolio.

The Service Portfolio is the complete set of services that are management by a service provider and is compromised of three elements:The Service Pipeline (those services still in the development stage). The Service Catalogue (those services currently available for use), and Retired Services (those services that no longer receive demand from customers, and therefore have been 'retired').

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Source: ITIL Service Catalogue Template Word document

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ITIL Service Catalogue Template

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Initial upload date (first version): Aug 4, 2013

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ITIL Service Catalogue Template

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