BUY WITH CONFIDENCE
DESCRIPTION
This document is based on ITIL v3 and provides a template for a detailed Service Catalogue. A Service Catalogue is one of the three elements of an IT Service Providers, Service Portfolio.
The Service Portfolio is the complete set of services that are management by a service provider and is compromised of three elements:The Service Pipeline (those services still in the development stage). The Service Catalogue (those services currently available for use), and Retired Services (those services that no longer receive demand from customers, and therefore have been 'retired').
Got a question about the product? Email us at support@flevy.com or ask the author directly by using the "Ask the Author a Question" form. If you cannot view the preview above this document description, go here to view the large preview instead.
Source: Best Practices in ITIL Word: ITIL Service Catalogue Template Word (DOCX) Document, Dartview Consulting
OVERVIEW
ABOUT THE AUTHOR
Highly motivated, Business Facing IT Professional with significant experience gained within the Construction, Building Services and Facilities Services sectors. [read more]
Ask the Author a Question
This document is available as part of the following discounted bundle(s):
Save %!
Service Catalogue, SLA's and Service Desk
This bundle contains 3 total documents. See all the documents to the right.
Save %!
Best Practice (ITIL, Prince2, Risk)
This bundle contains 9 total documents. See all the documents to the right.
ITIL Service Management ITSM Information Technology Change Management Incident Management Configuration Management Problem Management Customer Decision Journey ISO 20000 Process Analysis Project Management Contract IT Governance Business Framework PowerPoint Diagrams Workflow Human Resources
Download our FREE Digital Transformation Templates
Download our free compilation of 50+ Digital Transformation slides and templates. DX concepts covered include Digital Leadership, Digital Maturity, Digital Value Chain, Customer Experience, Customer Journey, RPA, etc. |