Issue Based Problem Solving (PowerPoint PPT)

This deck is a training presentation used by a major consulting firm on Issue-based Problem Solving approach. The approach includes:
•  Define The Problem
•  Solve The Problem
•  Generate Ideas
•  Structure Ideas
•  Develop Research Plan
•  Analyze Findings
•  Communicate The Answers

It also contains exercises.

The Issue-Based Problem Solving (IBPS) presentation provides a structured framework to tackle complex client issues. It emphasizes the importance of defining the problem clearly to set the stage for effective solutions. The Problem Definition Worksheet is a key tool in this process, helping teams gather relevant facts, understand the need for change, and outline the scope of the project. This ensures that all stakeholders are aligned from the outset.

The document includes practical exercises that simulate real-world scenarios. For instance, the Project Woodstock exercise challenges users to define critical questions and assess the readiness of a product launch. This hands-on approach helps teams apply theoretical concepts to tangible business problems, enhancing their problem-solving skills and strategic thinking.

Mapping issues using a tree structure is another highlight of the presentation. This method breaks down the main problem into sub-issues and sub-sub-issues, ensuring thorough analysis and focus. By visualizing the problem in this way, teams can identify root causes and develop more targeted solutions. This approach is particularly useful for complex issues that require a deep dive into various contributing factors.

The IBPS Evaluation Checklist is a valuable tool for assessing the effectiveness of the problem-solving process. It prompts teams to consider whether the key question is simple, clear, and focused on the most important issues. It also helps evaluate whether the chosen basis of decomposition will aid in understanding the problem and planning the necessary research and analysis. This ensures that the problem-solving process is both rigorous and efficient.