Building Client Skills (PowerPoint PPT)

The idea that consulting depends solely on analytical expertise and on ability to present convincing reports is losing ground, partly because there are now more people within organizations with the required analytic techniques than in the boom years of ?strategy consulting?. Increasingly, the best management consultants define their objective as not just recommending solutions but also helping institutionalize more effective management processes.?

This document goes beyond traditional consulting frameworks by emphasizing the importance of structuring, scheduling, and staffing interactions to build credibility, drive client actions, and foster personal relationships. It provides a detailed data gathering prep list, ensuring consultants are well-prepared with existing data and positioned effectively to engage with clients. The document outlines the progression from data gathering to analysis updates, pre-wires, and major client presentations, ensuring a seamless flow of information and continuous engagement.

You'll also find practical guidance on the do's and don'ts of working full-time on-site with clients. This includes the necessity of being "on-stage" at all times, demonstrating exemplary managerial behavior, and maintaining the highest standards of professionalism. The document highlights the critical aspects of relationship building, which is essential for long-term client success.

The agenda covers objectives, client processes, on-site activities, relationship building, and key takeaways. Each section is designed to equip consultants with the skills needed to not only recommend solutions, but also to help clients institutionalize more effective management processes. The emphasis is on actionable insights and real-world application, making it a valuable resource for any consulting professional.

In summary, this document is a comprehensive guide for consultants aiming to enhance their client skills. It combines theoretical knowledge with practical advice, ensuring that you are well-equipped to meet the demands of modern consulting. Whether you are a seasoned professional or new to the field, this resource will provide you with the tools needed to excel in client engagements.