Flevy Management Insights Q&A

What metrics should be used to evaluate the performance and success of a PPP?

     Mark Bridges    |    PPP


This article provides a detailed response to: What metrics should be used to evaluate the performance and success of a PPP? For a comprehensive understanding of PPP, we also include relevant case studies for further reading and links to PPP templates.

TLDR Evaluating PPP performance involves assessing Financial Viability (NPV, IRR, DSCR), Operational Excellence (Service Delivery Efficiency, Asset Utilization, Maintenance Costs), and Social and Environmental Impacts (Job Creation, Access to Services, Carbon Footprint Reduction) to ensure sustainable, value-driven outcomes.

Reading time: 4 minutes

Before we begin, let's review some important management concepts, as they relate to this question.

What does Financial Performance Metrics mean?
What does Operational Excellence Metrics mean?
What does Social and Environmental Impact Metrics mean?


Public-Private Partnerships (PPPs) are collaborative agreements between government entities and private sector companies, aimed at funding, building, and operating projects that serve the public interest. Evaluating the performance and success of PPPs is crucial for ensuring that these projects meet their intended objectives, provide value for money, and achieve sustainable outcomes. The evaluation process involves a set of comprehensive metrics that encompass financial, operational, social, and environmental aspects.

Financial Performance Metrics

Financial metrics are fundamental in assessing the viability and success of PPP projects. These metrics focus on evaluating the cost-efficiency, revenue generation, and financial sustainability of the project. Key financial performance metrics include Net Present Value (NPV), Internal Rate of Return (IRR), and Debt-Service Coverage Ratio (DSCR).

NPV helps in determining the profitability of the PPP project by calculating the difference between the present value of cash inflows and outflows over the project's lifetime. A positive NPV indicates that the project is expected to generate value over its lifecycle. IRR is used to estimate the project's profitability by identifying the discount rate that makes the NPV of all cash flows equal to zero. DSCR assesses the project's ability to cover its debt obligations with its operating income, which is critical for ensuring financial sustainability.

For example, a report by McKinsey & Company highlighted the importance of rigorous financial assessments in PPP projects, noting that successful PPPs typically have a DSCR higher than 1, which indicates a strong capacity to service debt from operational revenues. This underscores the necessity of thorough financial planning and analysis in the early stages of PPP development to ensure long-term viability and success.

Are you familiar with Flevy? We are you shortcut to immediate value.
Flevy provides professional business documents—the same as those produced by top-tier consulting firms and used by Fortune 100 companies. Our business frameworks, templates, and toolkits are of the same caliber as those produced by top-tier management consulting firms, like McKinsey, BCG, Bain, Deloitte, and Accenture. Most were developed by seasoned executives and consultants with 20+ years of experience.

Trusted by over 10,000+ Client Organizations
Since 2012, we have provided business templates to over 10,000 businesses and organizations of all sizes, from startups and small businesses to the Fortune 100, in over 130 countries.
AT&T GE Cisco Intel IBM Coke Dell Toyota HP Nike Samsung Microsoft Astrazeneca JP Morgan KPMG Walgreens Walmart 3M Kaiser Oracle SAP Google E&Y Volvo Bosch Merck Fedex Shell Amgen Eli Lilly Roche AIG Abbott Amazon PwC T-Mobile Broadcom Bayer Pearson Titleist ConEd Pfizer NTT Data Schwab

Operational Excellence Metrics

Operational metrics focus on the efficiency, quality, and reliability of the services provided by the PPP. These include metrics such as Service Delivery Efficiency, Asset Utilization, and Maintenance and Operational Costs. Service Delivery Efficiency measures the effectiveness with which services are delivered to the end-users, taking into account factors like timeliness, quality, and customer satisfaction. Asset Utilization assesses how effectively the PPP's assets are being used to generate value, while Maintenance and Operational Costs evaluate the efficiency of operations in terms of cost management.

Operational excellence in PPPs is critical for ensuring that the infrastructure or services delivered meet the expected standards and provide the intended benefits to the public. For instance, a study by Deloitte on PPPs in the transportation sector showed that projects with high levels of Service Delivery Efficiency and optimal Asset Utilization rates tend to have better outcomes in terms of user satisfaction and financial performance.

Moreover, achieving operational excellence requires continuous monitoring and improvement of processes, technologies, and management practices. This involves implementing best practices in project management, adopting innovative technologies, and fostering a culture of excellence and accountability among all stakeholders involved in the PPP.

Social and Environmental Impact Metrics

Evaluating the social and environmental impact of PPP projects is essential for ensuring that they contribute positively to societal goals and sustainable development. Social impact metrics might include Job Creation, Access to Services, and Community Development, while environmental impact metrics could focus on Carbon Footprint Reduction, Resource Efficiency, and Biodiversity Conservation.

Job Creation measures the number of jobs generated directly and indirectly by the PPP project, reflecting its contribution to local employment and economic development. Access to Services assesses the extent to which the project has improved public access to essential services like healthcare, education, and transportation. Community Development looks at the broader socio-economic benefits to the community, including improved living standards and economic opportunities.

Environmental sustainability in PPPs is increasingly becoming a priority, with projects being evaluated on their ability to minimize negative environmental impacts and contribute to climate change mitigation. For example, a report by the World Bank on sustainable infrastructure highlighted PPP projects that have successfully incorporated renewable energy sources and green technologies to reduce their carbon footprint and enhance resource efficiency. These projects serve as benchmarks for integrating environmental sustainability into PPP planning and execution.

Evaluating the performance and success of PPPs requires a balanced approach that considers financial viability, operational excellence, and positive social and environmental impacts. By focusing on these comprehensive metrics, stakeholders can ensure that PPP projects deliver on their promises of providing public value, achieving sustainable outcomes, and contributing to broader economic and societal goals.

PPP Document Resources

Here are templates, frameworks, and toolkits relevant to PPP from the Flevy Marketplace. View all our PPP templates here.

Did you know?
The average daily rate of a McKinsey consultant is $6,625 (not including expenses). The average price of a Flevy document is $65.

Explore all of our templates in: PPP

PPP Case Studies

For a practical understanding of PPP, take a look at these case studies.

Luxury Brand Digital Transformation Initiative

Scenario: A luxury fashion house is seeking to enhance its global presence and customer experience through a Public-Private Partnership (PPP) aimed at digitizing its retail operations.

Read Full Case Study

Maritime Infrastructure Enhancement via PPP

Scenario: The organization is a maritime operator in the Asia-Pacific region, facing challenges in modernizing its port infrastructure to keep pace with the rapid growth in regional trade and shipping.

Read Full Case Study

Defense Sector Public-Private Partnership Enhancement

Scenario: A firm specializing in defense technology is struggling to align its operations with public sector objectives, resulting in delayed projects and cost overruns.

Read Full Case Study

E-commerce Platform Enhancement for Public-Private Collaboration

Scenario: A leading e-commerce firm specializing in home goods is seeking to expand its market reach through a Public-Private Partnership (PPP) that will enable it to leverage governmental support and infrastructure.

Read Full Case Study

5G Infrastructure Deployment for Urban Connectivity

Scenario: The organization is a telecommunications provider facing challenges in orchestrating a Public-Private Partnership (PPP) for the deployment of a 5G network infrastructure within a major urban area.

Read Full Case Study

E-commerce Platform Development for Retail Public-Private Partnership

Scenario: A firm operating within the retail sector seeks to enhance its e-commerce platform through a Public-Private Partnership (PPP) initiative.

Read Full Case Study


Explore all Flevy Management Case Studies

Related Questions

Here are our additional questions you may be interested in.

How are digital platforms transforming the management and operation of Public-Private Partnerships?
Digital platforms are transforming Public-Private Partnerships by enhancing Project Management, Stakeholder Engagement, and Performance Monitoring, leading to improved efficiency, transparency, and outcomes. [Read full explanation]
What role do sustainability and environmental considerations play in the future of PPP projects?
Sustainability and environmental considerations are becoming integral to Public-Private Partnerships, driven by regulatory, societal, and economic factors, enhancing project resilience and long-term value. [Read full explanation]
How can conflicts of interest be effectively managed in Public-Private Partnerships to ensure transparency and fairness?
Effective management of conflicts of interest in Public-Private Partnerships involves establishing robust Governance Frameworks, enhancing Transparency and Accountability, and implementing specific Conflict of Interest Policies. [Read full explanation]
What are the critical success factors for maintaining long-term sustainability in Public-Private Partnerships?
Maintaining long-term sustainability in PPPs hinges on Strategic Alignment, clear SMART objectives, robust Financial Models and Risk Management, a commitment to Innovation, Continuous Improvement, and adherence to ESG principles. [Read full explanation]
What role does technology play in enhancing the efficiency and effectiveness of Public-Private Partnerships?
Technology enhances Public-Private Partnerships by improving Project Management, Operational Excellence, and Transparency, driving Innovation, and creating value through digital tools like BIM, IoT, Blockchain, and AI. [Read full explanation]
In what ways can technology be leveraged to enhance the efficiency and outcomes of PPP projects?
Leveraging advanced technologies like Data Analytics, GIS, Blockchain, BIM, IoT, and Cloud Computing in PPP projects enhances Strategic Planning, Financing, Implementation, and Performance Monitoring, ensuring greater efficiency, transparency, and successful outcomes. [Read full explanation]

 
Mark Bridges, Chicago

Strategy & Operations, Management Consulting

This Q&A article was reviewed by Mark Bridges. Mark is a Senior Director of Strategy at Flevy. Prior to Flevy, Mark worked as an Associate at McKinsey & Co. and holds an MBA from the Booth School of Business at the University of Chicago.

It is licensed under CC BY 4.0. You're free to share and adapt with attribution. To cite this article, please use:

Source: "What metrics should be used to evaluate the performance and success of a PPP?," Flevy Management Insights, Mark Bridges, 2026




Flevy is the world's largest marketplace of business templates & consulting frameworks.


Leverage the Experience of Experts.

Find documents of the same caliber as those used by top-tier consulting firms, like McKinsey, BCG, Bain, Deloitte, Accenture.

Download Immediately and Use.

Our PowerPoint presentations, Excel workbooks, and Word documents are completely customizable, including rebrandable.

Save Time, Effort, and Money.

Save yourself and your employees countless hours. Use that time to work on more value-added and fulfilling activities.

People illustrations by Storyset.




Read Customer Testimonials

 
"If you are looking for great resources to save time with your business presentations, Flevy is truly a value-added resource. Flevy has done all the work for you and we will continue to utilize Flevy as a source to extract up-to-date information and data for our virtual and onsite presentations!"

– Debbi Saffo, President at The NiKhar Group
 
"I have found Flevy to be an amazing resource and library of useful presentations for lean sigma, change management and so many other topics. This has reduced the time I need to spend on preparing for my performance consultation. The library is easily accessible and updates are regularly provided. A wealth of great information."

– Cynthia Howard RN, PhD, Executive Coach at Ei Leadership
 
"As an Independent Management Consultant, I find Flevy to add great value as a source of best practices, templates and information on new trends. Flevy has matured and the quality and quantity of the library is excellent. Lastly the price charged is reasonable, creating a win-win value for "

– Jim Schoen, Principal at FRC Group
 
"Flevy is now a part of my business routine. I visit Flevy at least 3 times each month.

Flevy has become my preferred learning source, because what it provides is practical, current, and useful in this era where the business world is being rewritten.

In today's environment where there are so "

– Omar Hernán Montes Parra, CEO at Quantum SFE
 
"I like your product. I'm frequently designing PowerPoint presentations for my company and your product has given me so many great ideas on the use of charts, layouts, tools, and frameworks. I really think the templates are a valuable asset to the job."

– Roberto Fuentes Martinez, Senior Executive Director at Technology Transformation Advisory
 
"I have used FlevyPro for several business applications. It is a great complement to working with expensive consultants. The quality and effectiveness of the tools are of the highest standards."

– Moritz Bernhoerster, Global Sourcing Director at Fortune 500
 
"As a niche strategic consulting firm, Flevy and FlevyPro frameworks and documents are an on-going reference to help us structure our findings and recommendations to our clients as well as improve their clarity, strength, and visual power. For us, it is an invaluable resource to increase our impact and value."

– David Coloma, Consulting Area Manager at Cynertia Consulting
 
"FlevyPro has been a brilliant resource for me, as an independent growth consultant, to access a vast knowledge bank of presentations to support my work with clients. In terms of RoI, the value I received from the very first presentation I downloaded paid for my subscription many times over! The "

– Roderick Cameron, Founding Partner at SGFE Ltd



Download our FREE Strategy & Transformation Framework Templates

Download our free compilation of 50+ Strategy & Transformation slides and templates. Frameworks include McKinsey 7-S Strategy Model, Balanced Scorecard, Disruptive Innovation, BCG Experience Curve, and many more.