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Service Operation Bundle (ITSM) - 3 processes PPT   Document Bundle


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Service Operation Bundle (ITSM) - 3 processes PPT (Document Bundle)

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  1. ITSM best practice for Service Operation
  2. Incident Management, Problem Management, Request Fulfilment
  3. ITSM Awareness campaign


This product (Service Operation Bundle [ITSM] - 3 processes PPT) is a Document Bundle, which you can download immediately upon purchase.

Power point presentations ITIL v3 Service Operation processes:

Incident Management
Problem Management
Request Fulfilment


Incident Management Process is essential Process in Service Support. Document describes the process in detail including very detailed description of Process flow steps.... [read more]

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Problem Management Process is a part of Service Operation. This PowerPoint presentation contains detailed description of the Problem Management Process, including process... [read more]

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Request Fulfilment Process is a part of Service Operation . This Document contains detailed description of the Request Fulfilment Process, including process steps, roles,... [read more]

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Individual Price: $25.00

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OVERVIEW This is a discounted bundle of 3 documents.


Author: Ivana Nissen
Additional documents from author: 27

Ivana Nissen is an experienced Director with extensive experience in the Management Consulting industry, specializing in Business Process Design, IT Service Management, and IT Strategy. Ivana has a Master of Science (MSc) in Mathematics and Computer Science. [read more]

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