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BENEFITS OF DOCUMENT
DESCRIPTION
Engaging in the exercise of reviewing and documenting your company's business processes is the first step in learning exactly how work is being performed, where the opportunities for improvement lie and what bottlenecks and inefficiencies exist. Once identified, steps can be taken to develop solutions and introduce new processes and improvements.
Making business decisions without clearly understanding the details of how a process works, can lead to costly mistakes and create inefficient working situations.
This guide covers the following topics:
• Explain process mapping and it's importance
• Hierarchy of process mapping
• Structure of process mapping
• Steps to prepare for process mapping
• Elements of a process flow diagram
• Analysis of current state
• Analysis of inefficiencies
• Process improvement: charting the "to-be" state
• Final Tips
Included with this PowerPoint document you will also receive an Excel template for process grid that can be used to capture Level 1, 2 and 3 process steps for any process.
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Source: Best Practices in Process Mapping PowerPoint Slides: Process Map Series: Introduction to Process Mapping PowerPoint (PPT) Presentation, BusinessRules
OVERVIEW
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ABOUT THE AUTHOR
Rekha Krishnamurthi, a business strategist, consultant and small business owner, has worked for various consulting firms including Ernst & Young helping Fortune 500 clients perform business process mapping, identify bottlenecks and implement improvements.
As an experienced project manager, she has led small and large-scale projects from inception and planning to final delivery.
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