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  1. Learn why process mapping is important
  2. Learn about the elements of a process flow diagram and how to structure a process map
  3. Learn the steps on how to prepare for process mapping


Engaging in the exercise of reviewing and documenting your company's business processes is the first step in learning exactly how work is being performed, where the opportunities for improvement lie and what bottlenecks and inefficiencies exist. Once identified, steps can be taken to develop solutions and introduce new processes and improvements.

Making business decisions without clearly understanding the details of how a process works, can lead to costly mistakes and create inefficient working situations.

This guide covers the following topics:
•  Explain process mapping and it's importance
•  Hierarchy of process mapping
•  Structure of process mapping
•  Steps to prepare for process mapping
•  Elements of a process flow diagram
•  Analysis of current state
•  Analysis of inefficiencies
•  Process improvement: charting the "to-be" state
•  Final Tips

Included with this PowerPoint document you will also receive an Excel template for process grid that can be used to capture Level 1, 2 and 3 process steps for any process.

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Source: Process Map Series: Introduction to Process Mapping PowerPoint document


Process Map Series: Introduction to Process Mapping

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File Type: PowerPoint (ppt)

File Size: 803.5 KB

Number of Slides: 12 (includes cover, transition slides)

Related Topic(s): Process Mapping

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This product contains a supplemental XLSX document.

Initial upload date (first version): Jun 7, 2015
Most recent version published: Feb 14, 2018

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