Core Principle of Balanced Scorecard: Measurement Drives Behavior PPT

This PPT slide, part of the 60-slide Introduction to Balanced Scorecard PowerPoint presentation, centers on the core principle of the Balanced Scorecard (BSC), emphasizing that measurement is a key driver of behavior within organizations. The main assertion is that what gets measured tends to be prioritized, influencing actions and decisions at all levels. This is illustrated through 3 distinct phrases positioned around the central theme "Measurement Motivates Behaviour."

The first phrase, “What you measure is what you get,” suggests that the metrics chosen for evaluation directly impact outcomes. This highlights the importance of selecting appropriate KPIs that align with strategic objectives. If organizations focus on the right metrics, they can steer efforts towards desired results.

The second phrase, “It’s not what you expect ... it’s what you inspect,” underscores the necessity of active monitoring. It implies that expectations alone are insufficient; consistent evaluation of performance against set standards is crucial. This reinforces the idea that leaders must engage in regular assessments to ensure alignment with goals.

The final phrase, “If you can measure it, you can manage it,” encapsulates the essence of the BSC framework. It conveys that measurement is not just about tracking performance, but also about enabling effective management. By quantifying aspects of performance, organizations can make informed decisions and adjustments to strategies as needed.

Overall, this slide serves as a foundational introduction to the BSC methodology, making it clear that measurement is integral to driving organizational behavior and achieving strategic goals.

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Balanced Scorecard Organizational Behavior KPI