Enhancing Interview Clarity with Responsive Questions PPT


This PPT slide, part of the 32-slide How to Conduct Consulting Interviews PowerPoint presentation, emphasizes the importance of using responsive questions to clarify vague or general statements made during interviews. It presents 2 main sections: a list of common phrases interviewees often use and a corresponding set of questions designed to elicit more specific information.

In the left column, phrases like "Costs are quite low…" and "Operations is always late…" are highlighted as typical responses that lack detail. These statements can lead to misunderstandings or incomplete insights if taken at face value. The slide suggests that such generalities can obscure the real issues at hand, making it crucial for interviewers to dig deeper.

The right column provides examples of responsive questions that can be employed to obtain clarity. Questions such as "Which costs specifically, and low compared to what?" and "Can you explain how that is measured?" are designed to prompt interviewees to provide more detailed and actionable information. This approach not only enhances the quality of the data collected, but also fosters a more productive dialogue between the interviewer and the interviewee.

The overall takeaway is that effective interviewing requires more than just listening; it demands an active engagement through targeted questioning. By employing these responsive questions, executives can uncover valuable insights that might otherwise remain hidden beneath surface-level statements. This method is particularly useful in consulting contexts, where precision and clarity are paramount for decision-making and strategy formulation.




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