Enhancing Staff Experience Lifecycle in Education PPT

This PPT slide, part of the 76-slide Digital Strategy in Higher Education PowerPoint presentation, outlines the typical staff experience lifecycle within an educational institution, focusing on various user segments and their associated opportunities for improvement. It categorizes the lifecycle into distinct phases: Recruitment & Selection, Onboarding & Orientation, Perform, Develop & Manage Performance, Retain, and Transition. Each phase is evaluated for its potential to enhance operational efficiency and effectiveness.

The assessment ratings of opportunity are indicated with letters: L (Low), M (Medium), and H (High). For prospective staff, the use of digital channels is highlighted as a means to broaden the candidate pool, although it is noted that this opportunity is rated low compared to others. The onboarding process benefits from self-service orientation, which is rated medium, allowing staff to focus on more value-adding activities.

The current staff segment shows a high rating for opportunities in the performance phase, emphasizing the importance of digital training and collaboration tools. These tools not only enhance productivity, but also improve the overall experience of staff, leading to better retention rates. The slide suggests that improved collaboration spaces can significantly impact productivity across different teams and locations.

Transitioning staff is rated low in opportunity, indicating the challenges associated with external recruitment compared to internal reassignment. This suggests a need for strategic focus on internal mobility to optimize resource allocation. Overall, the slide presents a clear framework for understanding the staff experience lifecycle and identifies key areas where institutions can drive improvements.

This slide is part of the Digital Strategy in Higher Education PowerPoint presentation.

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