BUY WITH CONFIDENCE
DESCRIPTION
The FlevyPro Library contains several modules on Consulting Training. This bundle represents the full series of presentations belonging to the module on "Customer Analysis." Each presentation addresses a specific topic:
1. Introduction to Customer Analysis
2. Customer Segmentation and Targeting
3. Strategic Branding
4. Creating Value Propositions
5. CRM and the Customer Experience
To view the all the presentations of FlevyPro's Consulting Training series, navigate here...
FlevyPro Library -> Consulting Training
THERE ARE 5 PRODUCTS ARE IN THIS BUNDLE:
|
In this deck, we introduce a 5-phase approach to Customer Analysis:
1. Get Customer Data
2. Segment Customers and Derive Insight
3. Evaluate Customer Relationship Strategy... [read more]
Individual Price: $25.00
|
|
This presentation will focus on the second phase of the Customer Analysis process: Segment Customers and Derive Insight.
Customers segment their customer base to better... [read more]
Individual Price: $25.00
|
|
What is your brand important? Brands is a major driver of consumer behavior. A strong brand leads to higher market share and higher profit margins. It serves as a significant... [read more]
Individual Price: $25.00
|
|
The concept of a value proposition is simple. As it names suggests, a value proposition is a statement of why a product or service is valued by customers.
However, getting... [read more]
Individual Price: $25.00
|
|
This presentation discusses Customer Relationship Management (CRM) strategy and developing the Customer Experience (CXP). This is the final phase of the Customer Analysis... [read more]
Individual Price: $25.00
|
Got a question about the product? Email us at support@flevy.com or ask the author directly by using the "Ask the Author a Question" form.
OVERVIEW This is a discounted bundle of 5 documents.
ABOUT THE AUTHOR
We are a team of management consultants trained by top tier global consulting firms (including McKinsey, BCG, Deloitte, EY, Capgemini) with a collective experience of several decades. We specialize in business frameworks based on real-life consulting engagements.
We have served 100s of clients that range from Fortune 500 companies to tech startups to $1B+ private companies.
[read more]
Ask the Author a Question
Customer Experience Business Framework PowerPoint Diagrams Value Proposition Consulting Frameworks Customer Segmentation Targeting Strategic Planning Strategy Frameworks Customer Decision Journey Ideation Creativity Market Research Innovation Management Mobile Strategy Cyber Security Business Transformation Digital Transformation Positioning Employee Management Customer-centric Organization Service Design Soft Skills Brand Strategy Cognitive Bias Strategic Analysis Strategic Thinking Consulting Training Gap Analysis KPI Net Promoter Score Product Management Change Management Problem Solving Brainstorming Process Improvement Information Technology IT Governance Feedback Shareholder Value
Download our FREE Strategy & Transformation Framework Templates
Download our free compilation of 50+ Strategy & Transformation slides and templates. Frameworks include McKinsey 7-S, Balanced Scorecard, Disruptive Innovation, BCG Curve, and many more. |