This is a partial preview of Introduction to Customer Analysis (13-slide PowerPoint presentation (PPT)). Full document is 13 slides.

Please register (it's free!) or login to view the remaining preview.

Save to List

Introduction to Customer Analysis (PowerPoint PPT)

$25.00

ALL FEES INCLUDED

Add to Cart

HIGHLIGHTS

Author: LearnPPT TOP AUTHOR [?]

Immediate, digital download

File Type: 13-slide PowerPoint presentation (PPT)

Part of FlevyPro Library

DOCUMENT DESCRIPTION

This product (Introduction to Customer Analysis) is a 13-slide PowerPoint presentation (PPT), which you can download immediately upon purchase.

In this deck, we introduce a 5-phase approach to Customer Analysis:
1. Get Customer Data
2. Segment Customers and Derive Insight
3. Evaluate Customer Relationship Strategy and Customer Value
4. Develop Value Proposition
5. Build Approach Customer Experience

This presentation will focus on the first phase: Get Customer Data. Topics include the types of data (primary vs. secondary), data collection tools, and segmentation types.

Got a question about the product? Email us at [email protected]. If you cannot view the preview above this document description, go here to view the large preview instead.

Source: Best Practices in Customer Analysis PowerPoint Slides: Introduction to Customer Analysis PowerPoint (PPT) Presentation, LearnPPT

ABOUT FLEVYPRO

FlevyPro is a subscription service for on-demand business frameworks and analysis tools. FlevyPro subscribers receive access to an exclusive library of curated business documents—business framework primers, presentation templates, Lean Six Sigma tools, and more—among other exclusive benefits. Click here to learn more about FlevyPro and its benefits.

DETAILS

Did you know? This a FlevyPro document. Learn more about FlevyPro here.

For $14.00 more, you can download this document PLUS 2 more FlevyPro documents. That's less than $13 per document. Click here for details.

This business document is categorized under: Management Consulting Training Customer Analysis

File Type: PowerPoint (ppt)

Tag(s): Customer Analysis

Number of Slides: 13 (includes cover, transition, & marketing slides)

Purchase includes lifetime product updates. After your purchase, you will receive an email to download this document.

Upload date (first version): Sep 29, 2015

This document is available as part of the following discounted bundle(s):

Consulting Training - Customer Analysis

$69.00

This bundle contains 4 additional documents.

View Full Details

Customer Segmentation and Targeting

27-slide PowerPoint deck

$25.00

This is a FlevyPro [?] document.
Subscribe and save with FlevyPro!

Strategic Branding

25-slide PowerPoint deck

$25.00

This is a FlevyPro [?] document.
Subscribe and save with FlevyPro!

Creating Value Propositions

14-slide PowerPoint deck

$25.00

This is a FlevyPro [?] document.
Subscribe and save with FlevyPro!

CRM and the Customer Experience

25-slide PowerPoint deck

$25.00

This is a FlevyPro [?] document.
Subscribe and save with FlevyPro!

CUSTOMER TESTIMONIALS

"As an Independent Management Consultant, I find Flevy to add great value as a source of best practices, templates and information on new trends. Flevy has matured and the quality and quantity of the library is excellent. Lastly the price charged is reasonable, creating a win-win value for the customer, Flevy and the various authors. This is truly a service that benefits the consulting industry and associated clients. Thanks for providing this service. "

– Jim Schoen, Principal at FRC Group

"Flevy is our 'go to' resource for management material, at an affordable cost. The Flevy library is comprehensive and the content deep, and typically provides a great foundation for us to further develop and tailor our own service offer."

– Chris McCann, Founder at Resilient.World

"As a niche strategic consulting firm, Flevy and FlevyPro frameworks and documents are an on-going reference to help us structure our findings and recommendations to our clients as well as improve their clarity, strength, and visual power. For us, it is an invaluable resource to increase our impact and value."

– David Coloma, Consulting Area Manager at Cynertia Consulting

"As a small business owner, the resource material available from FlevyPro has proven to be invaluable. The ability to search for material on demand based our project events and client requirements was great for me and proved very beneficial to my clients. Importantly, being able to easily edit and tailor the material for specific purposes helped us to make presentations, knowledge sharing, and toolkit development, which formed part of the overall program collateral. While FlevyPro contains resource material that any consultancy, project or delivery firm must have, it is an essential part of a small firm or independent consultant's toolbox."

– Michael Duff, Managing Director at Change Strategy (UK)

"As a young consulting firm, requests for input from clients vary and it's sometimes impossible to provide expert solutions across a broad spectrum of requirements. That was before I discovered Flevy.com.

Through subscription to this invaluable site of a plethora of topics that are key and crucial to consulting, I have been able to exceed expectations and deliver quality advice and solutions to my clients. The quality and expertise of the authors are exemplary and gives me great confidence to use as part of my service offerings.

I highly recommend this company for any consultant wanting to apply international best practice standards in their service offerings. "

– Nishi Singh, Strategist and MD at NSP Consultants

"FlevyPro has been a brilliant resource for me, as an independent growth consultant, to access a vast knowledge bank of presentations to support my work with clients. In terms of RoI, the value I received from the very first presentation I downloaded paid for my subscription many times over! The quality of the decks available allows me to punch way above my weight – it's like having the resources of a Big 4 consultancy at your fingertips at a microscopic fraction of the overhead."

– Roderick Cameron, Founding Partner at SGFE Ltd

"FlevyPro provides business frameworks from many of the global giants in management consulting that allow you to provide best in class solutions for your clients."

– David Harris, Managing Director at Futures Strategy

"I have used FlevyPro for several business applications. It is a great complement to working with expensive consultants. The quality and effectiveness of the tools are of the highest standards."

– Moritz Bernhoerster, Global Sourcing Director at Fortune 500

SELECT CUSTOMERS

Since 2012, we have provided best practices to over 10,000 businesses and organizations of all sizes across the world—in over 130 countries. Below is just a very small sample of our customer base.