Framework for Balanced Scorecard Linkages PPT
This PPT slide, part of the 95-slide Balanced Scorecard Deployment Process PowerPoint presentation, presents a framework for understanding the Balanced Scorecard approach, emphasizing both vertical and horizontal linkages within an organization. At the center, the organization’s Balanced Scorecards serve as a crucial tool for translating strategic and operational plans into actionable performance indicators. This central positioning highlights its role in connecting various organizational elements.
To the left, the slide identifies "Suppliers’ Capabilities & Performance," indicating that supplier performance is integral to the overall success of the organization. On the right, "Customers’ Requirements & Satisfaction" underscores the importance of aligning organizational goals with customer expectations. This dual focus on suppliers and customers illustrates the interconnected nature of performance metrics across the supply chain and customer service domains.
Below the central scorecard, "Functional or Work Groups’ Key Process Measures" suggests that individual departments or teams must also align their performance metrics with the broader organizational objectives. This alignment ensures that every level of the organization contributes to the overall strategy, fostering a cohesive operational environment.
The text at the bottom clarifies that Balanced Scorecards are not merely about establishing measurable objectives from strategic goals. They also require horizontal alignment across different functions and teams within the organization. This holistic approach is essential for achieving comprehensive performance management, ensuring that all parts of the organization work in concert towards shared objectives.
Overall, this slide serves as a foundational guide for organizations looking to implement Balanced Scorecards effectively, emphasizing the necessity of both vertical and horizontal alignment in performance measurement.
This slide is part of the Balanced Scorecard Deployment Process PowerPoint presentation.
Developed by a Senior Executive and Operational Excellence Coach with experience at organizations including NOKIA, MICROVENTION, and MAGELLAN, this is a presentation and supporting templates about how to implement Balanced Scorecards.
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Balanced Scorecard Customer Service Performance Management Supply Chain Performance Measurement Positioning
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