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Organizations have, in recent times, become aware of the worth of regulating their Organizational Knowledge. Extensive studies in academia have been conducted on the subject, because of its importance. In fact, Organizational Knowledge can make or break an organization.

Some organizations forget things they should know and incur huge costs to replace lost knowledge. Conversely, there is knowledge that traps the organizations in the past and keeps them reliant on uncompetitive technologies, dysfunctional cultures, and untenable assumptions. Successful organizations make themselves adept at avoiding these pitfalls.

This presentation peers inside the Organizational Forgetting Matrix that highlights the 4 forms of Organizational Forgetting. These forms of Organizational Forgetting are a consequence of interaction of the following 2 dimensions:

1. Accidental Forgetting vs. Intentional Forgetting.
2. Entrenched knowledge vs. New knowledge.

Interaction of the above 2 dimensions results in 4 processes that constitute the Forms of Organizational Forgetting:

1. Memory Decay
2. Failure to Capture
3. Unlearning
4. Avoiding Bad Habits

The slide deck also includes some slide templates for you to use in your own business presentations.

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Source: Organizational Forgetting PowerPoint document

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This business document is categorized under:

File Type: PowerPoint (pptx)

Tag(s): Knowledge Management Learning Organization

Number of Slides: 27 (includes cover, transition slides)

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Upload date (first version): May 27, 2021






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