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According to Peter Drucker, knowledge has power because it controls access to opportunity and advancement. The 21st century is undoubtedly the century of knowledge. The everyday usage of available advanced information and business technologies, and internet in business activities just show how rampant corporations are engaged in information exchange and Knowledge Management.

In the light of globalization, companies are now exposed to unpredictable and complex competitive environment. Pressures are put on companies to adapt quickly to survive in the competitive market. The vital strategic resource is Knowledge. Companies have started to realize the major value of intellectual resource. The central role of Knowledge Management in making quality decision has never been emphasized as much as today.

Intellectual resources and Knowledge are now contributing to revenue generation and increasing reputation. It has contributed to creating barriers to entry of potential competitors, increase customer loyalty, and create innovation. In today's world, the success of the organization now depends largely on continual investment in learning and acquiring new Knowledge that creates new business and improve current performance.

This primer on Knowledge Management examines and discusses the purpose and nature of the key components of Knowledge Management (KM). This presentation demystifies the KM field by explaining in a precise manner the key concepts of KM tools, strategies, and techniques, and their benefits to organizations.

The shift to Knowledge Economy and the New Information Age has made intangible resources, such as information, a decisive factor to success.

This deck also includes slide templates for you to use in your own business presentations.

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Source: Knowledge Management Primer PowerPoint document

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Upload date (first version): May 20, 2019

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