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BENEFITS OF BUNDLE

  1. ITSM best practice for Service Operation
  2. Incident Management, Problem Management, Request Fulfilment
  3. ITSM Awareness campaign

BUNDLE DESCRIPTION

Power point presentations ITIL v3 Service Operation processes:

Incident Management
Problem Management
Request Fulfilment


THERE ARE 3 DOCUMENTS ARE IN THIS BUNDLE:


Incident Management Process is essential Process in Service Support. Document describes the process in detail including very detailed description of Process flow steps.... [read more]

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Individual Price: $25.00

Problem Management Process is a part of Service Operation. This Document contains detailed description of the Problem Management Process, including process steps, roles,... [read more]

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Request Fulfilment Process is a part of Service Operation . This Document contains detailed description of the Request Fulfilment Process, including process steps, roles,... [read more]

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Individual Price: $25.00

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Service Operation Bundle (ITSM) - 3 processes PPT

Sold by Ivana Nissen (this author has 36 documents)

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Initial upload date (first version): Dec 20, 2017

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