How can we anticipate Change? Download our FREE 48-page whitepaper on Change vs. the Business Lifecycle. This is an exclusive promotion being run on LinkedIn.
  This is a partial preview. Full document is 1 pages. View large preview.
If you are logged in, your referral link [?] is automatically included below.
EMBED CODE (Copy and Paste)


BENEFITS OF DOCUMENT
  1. Visual aid to ITIL Awareness campaign
  2. Overview of ALL ITIL processes

DOCUMENT DESCRIPTION

ITIL v3 - 2011 Lifecycle Poster - printable in A1, A2, A3

Poster describes ITIL Lifecycle model: Service Strategy, Service Design, Service Transition, Service Operation and Continual Service Improvement.

Poster includes all ITIL Processes:

Service Strategy: 4 processes

1. Strategy Management for IT Services
2. Financial management for IT Services
3. Demand management
4. Service Portfolio management
5. Business Relationship Management

Service Design: 8 processes

1. Service Catalog Management
2. Service Level Management
3. Availability Management
4. Capacity Management
5. It Service Continuity Management
6. Information Security Management
7. Supplier Management
8. Design Coordination

Service Transition: 7 processes

1. Transition Planning and Support
2. Change Management
3. Service Asset and Configuration Management
4. Release and Deployment Management
5. Service Validation and Testing
6. Evaluation
7. Knowledge Management

Service Operation: 5 processes

1. Event Management
2. Incident Management
3. Request Fulfillment
4. Problem Management
5. Access Management

Continual service improvement: 1 process

1. 7 step improvement process



Each process is described though its activities, key deliverables and key concepts.

Got a question about the product? Email us at [email protected] or ask the author directly by using the form to the right. If you cannot view the preview above this document description, go here to view the large preview instead.

Source: ITIL Lifecycle Poster (ITIL v3-2011) PDF document

This document can be purchased as part of a discount bundle:

ITIL Overview PPT & ITIL Poster - ALL ITIL Processes Bundle View Details
 

ITIL Lifecycle Poster (ITIL v3-2011)

Sold by Ivana Nissen (this author has 25 documents)

$20.00

ALL FEES INCLUDED
Add to Cart
  

This business document is categorized under the function(s): Information Technology   ITIL  

It applies to All Industries.

File Type: PDF (pdf)

File Size: 833.3 KB

Number of Pages: 1

Purchase includes lifetime product updates. After your purchase, you will receive an email to download this document.

Initial upload date (first version): Jan 17, 2018
Most recent version published: Jan 19, 2018

Ask the Author a Question

Must be logged in Click here to log in

SELECT CUSTOMERS

Flevy has provided quality business documents to businesses and organizations of all sizes across the world—in over 60 countries. Below is just a very small sample of our customer base.

VIEW BY


Are you a business professional?
Join Flevy and sell your business documents.

Just as the mobile apps market has helped software developers earn sustainable, passive income, we hope Flevy will do the same for business professionals, like yourself. There's no reason to let your IP collect dust when it can be making you perpetual income.


CUSTOMERS ALSO BOUGHT THESE DOCUMENTS

ITIL 4 Poster (ITIL 4 - 2019, ITIL 4 SVS) - New
Listed under:  Information Technology
View more from: Ivana Nissen
2-page PDF document. ITIL 4 Poster - 2019, ITIL 4 - Service Value System Poster - printable in A1, A2, A3 Service management is evolving, and so is ITIL... Current version is ITIL 4, first book published in 02/2019. ITIL 4 (2019) is designed to [read more]
$25.00

Add to Cart View Details

Digital Transformation Strategy
Listed under:  Information Technology  Strategy, Marketing, & Sales
View more from: LearnPPT   Top Flevy Author [?]
118-slide PowerPoint deck. Digital Transformation is being embraced by companies across most industries, as the role of technology shifts from being a business enabler to a business driver. Transformation is driven by 6 Technology Trends: - Social Media - [read more]
$89.00

Add to Cart View Details

Healthcare Business Capability Model
1-page PDF document. A business capability model for a Healthcare company. To be used as a core document for Enterprise Architects and EA work. Also very valuable to Business Architects and Business Architecture projects/programmes.
$30.00

Add to Cart View Details

ITIL Event Management Process
Listed under:  Information Technology  ITIL
View more from: Ivana Nissen
26-slide PowerPoint deck. ITIL v3 Event Management Process is a part of ITIL v3 Service Operation publication. This Document contains detailed description of the ITIL v3 Event Management Process, including: - Key definitions - Purpose and Objectives - [read more]
$25.00

Add to Cart View Details

Retail Bank Business Capability Model
1-page PDF document. A business capability model for a Retail Bank. To be used as a core document for Enterprise Architects and EA work. Also very valuable to Business Architects and Business Architecture projects/programmes.
$30.00

Add to Cart View Details

Non Functional Requirements (NFR) Example Sets
Listed under:  Information Technology
View more from: R Bradley Consulting
Excel workbook. Requirements for IT systems are often divided into two broad categories: Functional Requirements and Non-functional Requirements. Functional Requirements are usually focused on describing the ICT functionality most visible to users. [read more]
$30.00

Add to Cart View Details

New Technology Business Case
Listed under:  Information Technology
View more from: PPT Lab   Top Flevy Author [?]
31-slide PowerPoint deck. This presentation template outlines a business case for implementing a "Technology X" into an organization. It can be used to introduce and highlight the benefits of a new technology, conduct a high-level gap analysis, and present a [read more]
$29.00

Add to Cart View Details

Publishing Company Business Capability Model
Listed under:  Enterprise Architecture
View more from: R Bradley Consulting
4-page PDF document. A business capability model for a Publishing company. To be used as a core document for Enterprise Architects and EA work. Also very valuable to Business Architects and Business Architecture projects/programmes.
$30.00

Add to Cart View Details

General Partnership Agreement
Listed under:  Operations  Business Formation
View more from: jasonbaudendist
8-page PDF document. General Partnership agreement with Non compete and non disclosure clauses included drafted by a lawyer.
$25.00

Add to Cart View Details

Structured Thinking 101: Clarity Through Storylines
Listed under:  Corporate Communications  Structured Thinking
View more from: Clarity College   Top Flevy Author [?]
37-page PDF document. Clarity is critical in business communication of all kinds, yet difficult to achieve. This pack outlines five clear steps that will enable you to clarify your thinking for both yourself and your audience while preparing any kind of [read more]
$79.00

Add to Cart View Details

What project are you working on?
Supply Chain Analysis?   Core Competencies Analysis?   Bain Frameworks?   Or something else.
Have a look at our holistic Business Toolkits. We have over 250+ toolkits covering a wide range of business topics.