Please register (it's free!) or login to view the remaining preview.

If you are logged in, your referral link [?] is automatically included below.

EMBED CODE (Copy and Paste)

BENEFITS OF DOCUMENT

Provides a holistic framework for effective communication.
Provides a simple 7-step process to ensure effective communication.
Provides guidelines for practising active listening skills.

DOCUMENT DESCRIPTION

Effective communication skills are a critical aspect in your career and personal lives. With a significant portion of employees working from home as a result of the COVID-19 pandemic, it is even more important to understand the communication process so that we can enhance the effectiveness of our messages to our supervisors, colleagues, external stakeholders, and including friends and relatives.

In the business environment, it is essential that we use a variety of communication techniques to both understand and be understood. However, messages are often distorted or misunderstood. The distortion of the message can happen at any of the stages in the communication process.

In this training presentation, you will learn the key concept and principles of effective communication, understand the communication process and the key stages, learn how to practice active listening and other useful communication techniques, and finally make use of a simple 7-step process to ensure effective communication. The guidelines or practices presented are used by consultants in the top tier consulting firms.

LEARNING OBJECTIVES

1. Acquire knowledge on the key concept and principles of communication.
2. Describe the communication process and the elements.
3. Learn practical tips and approaches to enhance communication.

CONTENTS

1. Key Concept & Principles of Communication
2. Communication Process & Key Elements
3. How to be a Good Communicator?
4. Active Listening Skills
5. Non-verbal Communication Skills
6. Giving & Receiving Feedback
7. Managing Conflict
8. 7 Steps to Effective Communication

Got a question about the product? Email us at [email protected] or ask the author directly by using the form to the right. If you cannot view the preview above this document description, go here to view the large preview instead.

Source: Effective Communication PowerPoint document

Top Flevy Author [?]

Effective Communication

Sold by Operational Excellence Consulting (this author has 160 documents)

$59.00

ALL FEES INCLUDED

Add to Cart

This business document is categorized under the function(s):

Corporate Communications Organization, Change, & HR

It applies to All Industries

File Type: PowerPoint (pptx)

File Size: 12.5 MB

Number of Slides: 93 (includes cover, transition slides)

Related Topic(s): Presentation Development

Purchase includes lifetime product updates. After your purchase, you will receive an email to download this document.

Terms of usage (for all documents from Operational Excellence Consulting)

Initial upload date (first version): Apr 18, 2018
Most recent version published: Apr 19, 2021

Ask the Author a Question

Must be logged in Click here to log in

This document is available as part of the following discounted bundle(s):

Effective Facilitation Skills

$119.00

This bundle contains 2 additional documents.

View Full Details

Effective Meetings

53-slide PowerPoint deck

$49.00

Author:

Effective Facilitation

59-slide PowerPoint deck

$49.00

Author:

Persuasive Communication Skills

$89.00

This bundle contains 1 additional documents.

View Full Details

Effective Persuasion

87-slide PowerPoint deck

$59.00

Author:

CUSTOMER TESTIMONIALS

"As a niche strategic consulting firm, Flevy and FlevyPro frameworks and documents are an on-going reference to help us structure our findings and recommendations to our clients as well as improve their clarity, strength, and visual power. For us, it is an invaluable resource to increase our impact and value."

– David Coloma, Consulting Area Manager at Cynertia Consulting

"I have used FlevyPro for several business applications. It is a great complement to working with expensive consultants. The quality and effectiveness of the tools are of the highest standards."

– Moritz Bernhoerster, Global Sourcing Director at Fortune 500

"I have found Flevy to be an amazing resource and library of useful presentations for lean sigma, change management and so many other topics. This has reduced the time I need to spend on preparing for my performance consultation. The library is easily accessible and updates are regularly provided. A wealth of great information."

– Cynthia Howard RN, PhD, Executive Coach at Ei Leadership

"I like your product. I'm frequently designing PowerPoint presentations for my company and your product has given me so many great ideas on the use of charts, layouts, tools, and frameworks. I really think the templates are a valuable asset to the job."

– Roberto Fuentes Martinez, Manager at Technology Transformation Advisory

"As a small business owner, the resource material available from FlevyPro has proven to be invaluable. The ability to search for material on demand based our project events and client requirements was great for me and proved very beneficial to my clients. Importantly, being able to easily edit and tailor the material for specific purposes helped us to make presentations, knowledge sharing, and toolkit development, which formed part of the overall program collateral. While FlevyPro contains resource material that any consultancy, project or delivery firm must have, it is an essential part of a small firm or independent consultant's toolbox."

– Michael Duff, Managing Director at Change Strategy (UK)

"I have used Flevy services for a number of years and have never, ever been disappointed. As a matter of fact, David and his team continue, time after time, to impress me with their willingness to assist and in the real sense of the word. I have concluded in fact that it is not at all just a repository of documents/resources but, in the way that David and his team manage the firm, it is like dealing with consultants always ready to assist, advise and direct you to what you really need, and they always get it right.

I am an international hospitality accomplished senior executive who has worked and lived during the past 35 years in 23 countries in 5 continents and I can humbly say that I know what customer service is, trust me.

Aside from the great and professional service that Flevy's team provide, their wide variety of material is of utmost great quality, professionally put together and most current.

Well done Flevy, keep up the great work and I look forward to continue working with you in the future and to recommend you to a variety of colleagues around the world."

– Roberto Pelliccia, Senior Executive in International Hospitality

"Flevy is our 'go to' resource for management material, at an affordable cost. The Flevy library is comprehensive and the content deep, and typically provides a great foundation for us to further develop and tailor our own service offer."

– Chris McCann, Founder at Resilient.World

"If you are looking for great resources to save time with your business presentations, Flevy is truly a value-added resource. Flevy has done all the work for you and we will continue to utilize Flevy as a source to extract up-to-date information and data for our virtual and onsite presentations!"

– Debbi Saffo, President at The NiKhar Group

"FlevyPro has been a brilliant resource for me, as an independent growth consultant, to access a vast knowledge bank of presentations to support my work with clients. In terms of RoI, the value I received from the very first presentation I downloaded paid for my subscription many times over! The quality of the decks available allows me to punch way above my weight – it's like having the resources of a Big 4 consultancy at your fingertips at a microscopic fraction of the overhead."

– Roderick Cameron, Founding Partner at SGFE Ltd

"As an Independent Management Consultant, I find Flevy to add great value as a source of best practices, templates and information on new trends. Flevy has matured and the quality and quantity of the library is excellent. Lastly the price charged is reasonable, creating a win-win value for the customer, Flevy and the various authors. This is truly a service that benefits the consulting industry and associated clients. Thanks for providing this service. "

– Jim Schoen, Principal at FRC Group

SELECT CUSTOMERS

Since 2012, we have provided best practices to over 5,000 businesses and organizations of all sizes across the world—in over 130 countries. Below is just a very small sample of our customer base.

Did you know?

The average daily rate of a McKinsey consultant is $6,625 (not including expenses). The average price of a Flevy document is $65.

CUSTOMERS ALSO BOUGHT THESE DOCUMENTS

Storyboarding and Presentation Writing 33-slide PowerPoint deck $20.00 This is a FlevyPro [?] document. Subscribe and save with FlevyPro! Presentation Development Consulting Frameworks	Structured Thinking 101: Clarity Through Storylines 37-page PDF document $79.00 Author: Clarity College Presentation Development Communications Strategy	Presentation Development Primer (Storyboarding, Slide Design) 28-slide PowerPoint deck $39.00 Author: PPT Lab Presentation Development	Structured Communication, Presentation Development, and Storyboarding 40-slide PowerPoint deck $30.00 Author: processman Presentation Development
Message Mapping Tool Excel workbook $49.95 Author: Demand Metric Presentation Development Communications Strategy	Communication Workbook Excel workbook $49.99 Author: Documents & Files Presentation Development Communications Strategy	Fundamentals of Proposal Writing 33-page PDF document $49.99 Author: Documents & Files Presentation Development Consulting Proposals Proposal Writing & Development	Storyline Templates - An Introduction 20-slide PowerPoint deck $29.00 Author: Clarity College Presentation Development
From Data to Charts 114-slide PowerPoint deck $109.99 Author: Documents & Files Presentation Development	Building Effective Presentations 66-page PDF document $49.99 Author: Documents & Files Presentation Development	Powerful Executive Communication 74-slide PowerPoint deck $37.00 Author: Trinity Presentation Development Presentation Delivery	Fundamentals of Effective Communication 57-slide PowerPoint deck $49.99 Author: Documents & Files Presentation Development Communications Strategy