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Effective Client Communication (PowerPoint PPTX)

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HIGHLIGHTS

Author: Operational Excellence Consulting TOP AUTHOR [?]

Immediate, digital download

File Type: 46-slide PowerPoint presentation (PPTX)

BENEFITS OF DOCUMENT

Learn how to communicate effectively with your clients to establish, develop and maintain long term successful business relationships.
Learn the simple guidelines for working with your clients.
The guidelines or practices presented are used by consultants in the top tier consulting firms.

DOCUMENT DESCRIPTION

This product (Effective Client Communication) is a 46-slide PowerPoint presentation (PPTX), which you can download immediately upon purchase.

Employees are accustomed to working with their internal clients as a normal course of business.

However, working with external clients brings the need for potential new skills. As a service provider, you must be prepared to interact with your clients in a professional manner, forming successful business relationships.

This simple presentation is focused on the "soft skills" needed to establish, develop and maintain the long term successful business relationships with your external clients. The practices presented are used by consultants in the top tier consulting firms.

CONTENTS

1. Introduction
• Introduction to Effective Client Communication

2. Stakeholder Management
• What Is Stakeholder Management?
• Why Is Stakeholder Management Important?
• Who Are The Stakeholders?
• Important Skills
• Final Observations
• Setting & Meeting Expectations
• Define
• Commit
• Execute
• Confirm

3. Guidelines for Working with Clients
• Be Prepared
• Behavior
• Communication
• Presentations/Emails
• Summary

Got a question about the product? Email us at [email protected] or ask the author directly by using the "Ask the Author a Question" form. If you cannot view the preview above this document description, go here to view the large preview instead.

Source: Best Practices in Communications Strategy, Consulting Training, Client Management PowerPoint Slides: Effective Client Communication PowerPoint (PPTX) Presentation, Operational Excellence Consulting

ABOUT THE AUTHOR: OPERATIONAL EXCELLENCE CONSULTING

Operational Excellence Consulting is a leading management training and consulting firm dedicated to helping individuals and organizations improve their effectiveness and productivity in the post-pandemic new normal. Our mission is to drive lasting beneficial change by leveraging design thinking and lean management approaches. [read more]

Operational Excellence Consulting has published 203 additional documents on Flevy.

DETAILS

This business document is categorized under the function(s): Corporate Communications Strategy, Marketing, & Sales

It applies to All Industries

File Type: PowerPoint (pptx)

File Size: 5.1 MB

Number of Slides: 46 (includes cover, transition, & marketing slides)

Purchase includes lifetime product updates. After your purchase, you will receive an email to download this document.

Terms of usage (for all documents from Operational Excellence Consulting)

Initial upload date (first version): Sep 29, 2016
Most recent version published: Aug 2, 2022

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