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BENEFITS OF DOCUMENT

  1. ITIL 4 Foundation learning material
  2. ITIL 4 - "Magic advices for every situation"
  3. Visual aid to ITIL 4 Awareness campaign

DOCUMENT DESCRIPTION

Poster gives complete overview of ITIL 4 Guiding principles.

Guiding principle - a recommendation that guides an organization in all circumstances, regardless of changes in its goals, strategies, type of work, or management structure. A guiding principle is universal and enduring.

ITIL GUIDING PRINCIPLES enable integrated use of multiple methods into an overall approach to service management.

ITIL Guiding principles are:
1. Focus on value
2. Start where you are
3. Progress iteratively with feedback
4. Collaborate and promote visibility
5. Think and work holistically
6. Keep it simple and practical
7. Optimize and automate

Guiding principles for service management enable organisaton to:
* ADOPT a service oriented approach into their culture
* ADAPT best practice guidance to their own specific needs and circumstances
* INTEGRATE the use of multiple methods into an overall approach to managing services and delivering value.

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Source: ITIL 4 Poster: ITIL 4 Guiding Principles (printable A1, A2) PDF document

This document is available as part of the following discount bundle(s):

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ITIL 4 Poster: ITIL 4 Guiding Principles (printable A1, A2)

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File Type: PDF (pdf)

File Size: 927.3 KB

Number of Pages: 2

Related Topic(s): ITIL

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Initial upload date (first version): Dec 7, 2019
Most recent version published: Jul 27, 2020

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