What are the core capabilities for Sales Force Automation? Download our FREE 39-page Gartner report on SFA. This is an exclusive promotion being run on LinkedIn.
  Please register (it's free!) or login to view the document preview.
If you are logged in, your referral link [?] is automatically included below.
EMBED CODE (Copy and Paste)


BENEFITS OF DOCUMENT
  1. Visual aid to ITIL Awareness campaign
  2. Overview of ALL ITIL processes

DOCUMENT DESCRIPTION

ITIL v3 - 2011 Lifecycle Poster - printable in A1, A2, A3

Poster describes ITIL Lifecycle model: Service Strategy, Service Design, Service Transition, Service Operation and Continual Service Improvement.

Poster includes all ITIL Processes:

Service Strategy: 4 processes

1. Strategy Management for IT Services
2. Financial management for IT Services
3. Demand management
4. Service Portfolio management
5. Business Relationship Management

Service Design: 8 processes

1. Service Catalog Management
2. Service Level Management
3. Availability Management
4. Capacity Management
5. It Service Continuity Management
6. Information Security Management
7. Supplier Management
8. Design Coordination

Service Transition: 7 processes

1. Transition Planning and Support
2. Change Management
3. Service Asset and Configuration Management
4. Release and Deployment Management
5. Service Validation and Testing
6. Evaluation
7. Knowledge Management

Service Operation: 5 processes

1. Event Management
2. Incident Management
3. Request Fulfillment
4. Problem Management
5. Access Management

Continual service improvement: 1 process

1. 7 step improvement process



Each process is described though its activities, key deliverables and key concepts.

Got a question about the product? Email us at [email protected] or ask the author directly by using the form to the right. If you cannot view the preview above this document description, go here to view the large preview instead.

Source: ITIL Lifecycle Poster (ITIL v3-2011) PDF document

This document can be purchased as part of a discount bundle:

ITIL Overview PPT & ITIL Poster - ALL ITIL Processes Bundle View Details
 

ITIL Lifecycle Poster (ITIL v3-2011)

Sold by Ivana Nissen (this author has 35 documents)

$20.00

ALL FEES INCLUDED
Add to Cart
  

This business document is categorized under the function(s): Information Technology   ITIL  

It applies to All Industries.

File Type: PDF (pdf)

File Size: 833.3 KB

Number of Pages: 1

Purchase includes lifetime product updates. After your purchase, you will receive an email to download this document.

Initial upload date (first version): Jan 17, 2018
Most recent version published: Jan 19, 2018

Ask the Author a Question

Must be logged in Click here to log in




CUSTOMER TESTIMONIALS

"Your business framework guides help us add structure and clarity to what we're doing and I'm sure improve the output. They also save us a lot of time. Just in opportunity cost of our staff alone, these documents have paid for themselves many times over."

– VP of Marketing at a Multinational Corporation
  "Flevy has been proven to be an invaluable resource for our firm. We have used many of the documents in our client engagements as have found the content to be very thorough and professionally put together. Good to know a resource like this exists."

– Partner at a Management Consulting Firm




SELECT CUSTOMERS

Flevy has provided quality business documents to businesses and organizations of all sizes across the world—in over 60 countries. Below is just a very small sample of our customer base.



Did you know?
The average daily rate of a McKinsey consultant is $6,625 (not including expenses). The average price of a Flevy document is $65.



VIEW BY


Are you a business professional?
Join Flevy and sell your business documents.

Just as the mobile apps market has helped software developers earn sustainable, passive income, we hope Flevy will do the same for business professionals, like yourself. There's no reason to let your IP collect dust when it can be making you perpetual income.


CUSTOMERS ALSO BOUGHT THESE DOCUMENTS

ITIL 4 Foundation - PPT + ITIL 4 Poster (New)
Listed under:  Information Technology  ITIL
View more from: Ivana Nissen
233-slide PowerPoint deck and supporting PDF. ITIL 4 Foundation PPT + ITIL 4 Foundation Poster ( printable in A1, A2, A3 format) 200 pages PPT + 75+ Exam preparation Questions Couseware is accredited according to the actual official Syllabus and contains: - The key [read more]
$85.00

Add to Cart View Details

ITIL 4 Poster: ITIL 4 Key Concepts (2019) - New
Listed under:  Information Technology
View more from: Ivana Nissen
2-page PDF document. ITIL 4 Poster - 2019, ITIL 4 - Service Value System Poster - printable in A1, A2, A3 ( Note: This poster is also avialable as part od "ITIL 4 Foundation - PPT + ITIL 4 Poster" as well as "ITIL 4 - Bundle of 5 [read more]
$25.00

Add to Cart View Details

Insurance Company Business Capability Model
1-page PDF document. A business capability model for an Insurance company. To be used as a core document for Enterprise Architects and EA work. Also very valuable to Business Architects and Business Architecture projects/programmes.
$30.00

Add to Cart View Details

ITIL Request Fulfillment Workflow - Process Guide
Listed under:  Information Technology  ITIL
View more from: Ivana Nissen
36-page Word document and supporting PDF. This document establishes an Request Fulfilment (RF) process according to ITIL v3 best practice and ISO 20000. (Word document including Visio diagram of the process) This document introduces the Incident Management [read more]
$40.00

Add to Cart View Details

Center of Excellence (CoE)
Listed under:  Information Technology
View more from: R Bradley Consulting
60-slide PowerPoint deck. This presentation takes you through the thinking and delivery of a Centre of Excellence (CoE). It contains valuable information to firstly help you build the business case for the CoE. It then examines the various delivery models [read more]
$30.00

Add to Cart View Details

Digital Transformation Strategy
Listed under:  Information Technology  Strategy, Marketing, & Sales
View more from: LearnPPT   Top Flevy Author [?]
118-slide PowerPoint deck. Digital Transformation is being embraced by companies across most industries, as the role of technology shifts from being a business enabler to a business driver. Transformation is driven by 6 Technology Trends: - Social Media - [read more]
$89.00

Add to Cart View Details

Structured Thinking 101: Clarity Through Storylines
Listed under:  Corporate Communications  Structured Thinking
View more from: Clarity College   Top Flevy Author [?]
37-page PDF document. Clarity is critical in business communication of all kinds, yet difficult to achieve. This pack outlines five clear steps that will enable you to clarify your thinking for both yourself and your audience while preparing any kind of [read more]
$79.00

Add to Cart View Details

ITIL Process Assessment - Service Operation (XLS)
Listed under:  Information Technology
View more from: Ivana Nissen
Excel workbook. This Excel spreadsheet system with approx. 300 Questions allows you to conduct a Assessment of ITIL v3 Service Operation processes: 1. Event Management 2. Request Fulfilment 3. Access Management 4. Incident Management 5. Problem [read more]
$45.00

Add to Cart View Details

IT Implementation Business Case
Listed under:  Information Technology
View more from: PPT Lab   Top Flevy Author [?]
37-slide PowerPoint deck. This is a presentation template laying out the business case for an IT implementation. Templates and diagrams were created for 2 different templates: 1) 3-options of do nothing, upgrade, or buy and 2) 2-options of build or buy. Most of [read more]
$29.00

Add to Cart View Details

ITIL 4 Poster: ITIL 4 Practices (printable A1, A2)
Listed under:  Information Technology
View more from: Ivana Nissen
1-page PDF document. Poster gives overview of purpose statements for all 34 ITIL 4 Practices. Note: ITIL 4 Practices "replaced" what was in ITIL 3 known as Processes. -------------------- 34 ITIL PRACTICES: General Management [read more]
$25.00

Add to Cart View Details

Become your organization's resident expert on...

Digital Transformation
 
Performance Management
 
Strategy Development
 
Post-merger Integration (PMI)
 
Organizational Design (OD)
 
Business Transformation
 
Change Management
 
Innovation Management
Interested in something else? Browse our 350+ Business Toolkits of best practices, each focused on a specific management topic.