Creating a culture that measures productivity objectively is a sensitive matter. Key Performance Indicators (KPIs) are being employed extensively by organizations across the globe to monitor and track performance. KPIs provide valuable metadata to improve top-down and bottom-up vertical efficiency. Analytics-driven firms are aware that KPIs are much more than a tool to evaluate performance. […]
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In the Digital Age today, most industries today in a state of flux driven by volatile market forces. These market changes are affecting how Finance needs to operate. Specifically, more than ever, Finance needs to be more strategic and likewise in stronger alignment with Strategy. Resultantly, an optimal Target Operating Model (TOM) is one that […]
Technological innovation and intensifying competition are forcing leaders to rethink how they use Key Performance Indicators (KPIs) to manage and direct organizations. Digitization has reinforced the importance of Key Performance Indicators not only in enhancing employee performance but driving the overall organizational productivity. The role of KPIs is becoming more dynamic. KPIs are getting demonstrably […]
Peter Drucker, one of the first managerial thinkers, introduced MBO or Management by Objectives. This eventually paved the way for the birth of the Objectives and Key Results (OKR) management philosophy. Andy Grove, known as the “Father of OKRs”, introduced the approach to Intel during the 1970s. This was further popularized by John Doer by […]
In a previous article I wrote (How Do We Understand the Growth Maturity of Our Organization?), we discussed the 5 dimensions of organizational maturity: 1. Age of the Organization 2. Size of the Organization 3. Stages of “Evolution” 4. Stages of “Revolution” 5. Growth Rate of the Industry Let’s take this concept further and see […]
Enterprises invest in Analytics to improve Decision Making and outcomes across the business. This is from Product Strategy and Innovation to Supply Chain Management, Customer Experience, and Risk Management. Yet, many executives are not yet seeing the results of their Analytics initiatives and investments. Every organization putting on investment in Analytics has experienced several stumbling […]
Human judgment can be unreliable as these are all susceptible to errors. In Strategy Development, organizations make a lot of strategic decisions. These strategic decisions share a common feature: they are evaluative judgments. In making these tough calls, a large amount of complex information must be weighed down and evaluated. While some management decisions are […]
All organizations mature and change over time. If you we look at a startup and then a large enterprise, we can see just how drastic the changes are–and they are across all facets of organizational practices. This includes management focus, management style, organizational structure, strategy development, etc. However, from a week-to-week, month-to-month, oftentimes even year-to-year […]
Over the years, hundreds of frameworks around Strategy Development have been developed. Each offers its benefits and drawbacks; and is optimal for certain competitive and organizational situations. When looking to drive growth amidst uncertain, turbulent times, Capabilities-Driven Strategy (CDS) is the framework of choice. As the name suggests, CDS is all about developing sustainable business […]
With startups ready to disrupt traditional players, established firms need to form an even stronger bond with their customers instead of waiting for customers to reach out to them. The traditional Customer Experience model—referred to as the “acquire what we make” model—is characterized by occasional interaction between the companies and the customers, once a customer […]
Most would agree there is tremendous potential for Digital Transformation initiatives to drive value within the organization. However, when we dig a little deeper, people may struggle in answering some basic, qualifying questions… How do our Digital Transformation initiatives drive value? (And, how much value?) Exactly where within the organization is the value coming from? […]
As core markets become saturated with new entrants and products, we find it more and more difficult to grow the core. In fact, the average growth rate in the core business is often less than half of the non-core areas. We find traditional approaches that have historically driven growth are reaching points of diminishing returns. […]
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