Flevy Management Insights Q&A
What is management in business principles?
     Joseph Robinson    |    Organizational Design


This article provides a detailed response to: What is management in business principles? For a comprehensive understanding of Organizational Design, we also include relevant case studies for further reading and links to Organizational Design best practice resources.

TLDR Management involves Planning, Organizing, Leading, and Controlling resources to achieve organizational objectives, emphasizing Strategic Planning, Operational Excellence, Innovation, Change Management, and Culture.

Reading time: 5 minutes

Before we begin, let's review some important management concepts, as they related to this question.

What does Management Principles mean?
What does Strategic Planning and Execution mean?
What does Operational Excellence mean?
What does Change Management mean?


Understanding what is management in principles of management is crucial for any C-level executive aiming to steer their organization towards success. At its core, management involves the planning, organizing, leading, and controlling of an organization's resources to achieve its objectives efficiently and effectively. This encompasses a broad spectrum of activities, from setting strategic goals to overseeing daily operations, and requires a deep understanding of both the internal and external environments in which the organization operates.

Frameworks and templates play a pivotal role in the application of management principles, serving as the scaffolding upon which strategies are built and executed. Consulting giants like McKinsey and BCG emphasize the importance of a structured approach to management, advocating for the use of proven frameworks to diagnose problems, identify opportunities, and implement solutions. This structured approach enables organizations to navigate the complexities of the modern business environment, characterized by rapid technological change, globalization, and increasing regulatory pressures.

Effective management is not just about following a set template, however. It also requires a keen understanding of the organization's culture, the ability to lead and inspire, and the agility to adapt to changing circumstances. Leadership, in particular, is highlighted as a critical component of successful management, with studies showing a direct correlation between leadership quality and organizational performance. As such, developing and nurturing leadership talent within the organization is a key priority for executives.

Strategic Planning and Execution

Strategic Planning forms the backbone of management, providing a clear vision and direction for the organization. This involves not only the formulation of goals and strategies but also their effective execution. The gap between strategy and execution is where many organizations falter, with research from PwC indicating that less than 60% of strategic initiatives are successfully implemented. Bridging this gap requires rigorous planning, continuous monitoring, and the flexibility to make adjustments as needed.

Execution excellence demands a deep integration of strategies across all levels of the organization, ensuring that each department and employee is aligned with the overall objectives. This alignment is achieved through Performance Management systems that track progress against goals, providing the data needed to make informed decisions. Moreover, Risk Management processes are essential to identify and mitigate potential obstacles to strategic initiatives, thereby safeguarding the organization's interests.

Real-world examples abound of organizations that have excelled by mastering the art of strategic planning and execution. Companies like Apple and Amazon have leveraged their strategic capabilities to dominate their respective markets, continuously innovating and adapting their strategies to meet changing consumer demands and technological advancements.

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Operational Excellence and Innovation

Operational Excellence is another fundamental principle of management, focusing on maximizing efficiency and effectiveness in the organization's processes. This involves the continuous improvement of operations through methodologies like Lean and Six Sigma, aimed at reducing waste, improving quality, and increasing customer satisfaction. Consulting firms such as Accenture and Deloitte offer specialized services to help organizations achieve operational excellence, leveraging their expertise to streamline processes and enhance performance.

Innovation is intrinsically linked to operational excellence, serving as the engine for growth and competitiveness. In today's fast-paced business environment, organizations must constantly innovate to stay ahead of the curve. This requires a culture that encourages creativity, experimentation, and the willingness to take calculated risks. Digital Transformation initiatives are a prime example of innovation in action, as organizations embrace new technologies to transform their operations and business models.

For instance, the retail giant Walmart has made significant investments in digital transformation, utilizing data analytics and artificial intelligence to optimize its supply chain and improve customer experiences. These efforts have not only enhanced operational efficiency but also positioned Walmart as a leader in the integration of technology and retail.

Change Management and Culture

Change Management is a critical aspect of management, addressing the human side of organizational change. It involves preparing, supporting, and helping individuals, teams, and organizations in making organizational change. The success of any strategic initiative, whether it's a merger, acquisition, or digital transformation, often hinges on effective change management. Consulting firms like McKinsey and EY offer insights and methodologies to help organizations navigate the complexities of change, emphasizing the importance of communication, leadership, and stakeholder engagement.

The role of organizational culture in management cannot be overstated. Culture shapes the way work is done and influences the organization's ability to achieve its objectives. A strong, adaptive culture is characterized by shared values, behaviors, and practices that support the organization's strategic goals. Building and maintaining such a culture requires deliberate effort and commitment from top management, who must lead by example and foster an environment that promotes collaboration, accountability, and continuous learning.

Google serves as a benchmark for how culture can drive organizational success. Known for its innovative, employee-centric culture, Google has consistently ranked as one of the best places to work. This culture has not only attracted top talent but has also fueled creativity and innovation, enabling Google to maintain its position as a leading technology company.

Best Practices in Organizational Design

Here are best practices relevant to Organizational Design from the Flevy Marketplace. View all our Organizational Design materials here.

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Organizational Design Case Studies

For a practical understanding of Organizational Design, take a look at these case studies.

Organizational Alignment Improvement for a Global Tech Firm

Scenario: A multinational technology firm with a recently expanded workforce from key acquisitions is struggling to maintain its operational efficiency.

Read Full Case Study

Talent Management Enhancement in Life Sciences

Scenario: The organization, a prominent player in the life sciences sector, is grappling with issues of Organizational Effectiveness stemming from a rapidly evolving industry landscape.

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Organizational Redesign for Renewable Energy Firm

Scenario: The organization is a mid-sized renewable energy company that has recently expanded its operations globally.

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Retail Workforce Structuring for High-End Fashion in Competitive Landscape

Scenario: The organization is a high-end fashion retailer operating in the competitive luxury market, struggling with an Organizational Design that has not kept pace with rapid changes in consumer behavior and the retail environment.

Read Full Case Study

Organizational Effectiveness Improvement for a Global Technology Firm

Scenario: A multinational technology company is struggling with declining productivity and employee engagement, impacting its overall Organizational Effectiveness.

Read Full Case Study

Inventory Optimization Strategy for a Plastics Manufacturing SME

Scenario: A small to medium-sized enterprise (SME) in the plastics manufacturing sector is confronting significant Organizational Development challenges, stemming from a 20% increase in raw material costs and a 10% decline in market share over the past two years.

Read Full Case Study




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