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The Complete Service Design & Innovation Toolkit (Document Bundle)

Name: The Complete Service Design & Innovation Toolkit Document Bundle
Brand: Operational Excellence Consulting
Price: 299.0 USD
Availability: InStock
Rating: 4.9 (30 reviews)

Top 1,000 Best Practice

$299.00

Developed by a seasoned Design Thinking Consultant with a wealth of experience at industry giants like Microsoft & IBM, this comprehensive toolkit is your guide to fostering customer-centric innovation and driving increased profitability.

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DESCRIPTION

This product (The Complete Service Design & Innovation Toolkit) is a Document Bundle, which you can download immediately upon purchase.

This bundle consists of:
1. Service Design
2. Design Thinking Workshop Guide
3. Customer Journey Mapping
4. Value Proposition Canvas
5. Business Model Canvas

Got a question about the product? Email us at support@flevy.com or ask the author directly by using the "Ask the Author a Question" form.

THERE ARE 5 PRODUCTS IN THIS BUNDLE:

	Service Design (Design Thinking for Services) Service Design means Design Thinking for Services. Service Design, or Experience Design, CX, UX or what ever you might call it is not just about thinking: Design in general is... [read more] Add to Cart View Details Individual Price: $79.00
	Design Thinking [NOTE: Our Design Thinking presentation has been trusted by an array of prestigious organizations, including industry leaders such as Apple, MIT, NASA, Ford,... [read more] Add to Cart View Details Individual Price: $89.00
	Customer Journey Mapping Customer Journey Mapping is the process of creating a graphical representation of the steps and stages a customer goes through to experience a product, service, an online... [read more] Add to Cart View Details Individual Price: $79.00
	Value Proposition Canvas The Value Proposition Canvas is a tool developed by Strategyzer which can be applied to understand your customers' needs, and design products and services they... [read more] Add to Cart View Details Individual Price: $79.00
	Business Model Canvas (BMC) The Business Model Canvas (BMC) is a modern, adaptive strategic framework designed for developing new or redesigning existing business models to create a... [read more] Add to Cart View Details Individual Price: $79.00

$299.00

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ABOUT THE AUTHOR

Author: Operational Excellence Consulting

Additional documents from author: 245

Terms of usage (for all documents from this author)

Operational Excellence Consulting, founded in 2009 by Allan Ung, draws from extensive experience at Microsoft, IBM, and Underwriters Laboratories (UL). Specializing in strategy deployment, customer experience design, and operational excellence, we empower global individuals and organizations to drive transformative growth and innovation. By maximizing ... [read more]

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