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  1. Equips supervisors or team leaders with a simple four-step process for problem solving.
  2. Integrates and elevates the three original TWI skills (JI, JM and JR) into a problem-solving focus.
  3. Learn how to analyze problems from the mechanical and people angles help to deepen the skills of Lean Six Sigma practitioners.


The TWI Problem Solving (PS) program trains supervisors in how to solve problems in order to achieve the desired results. Based on the TWI four-step model, the TWI-PS program integrates and elevates the three original TWI skills (JI, JM and JR) into a problem-solving focus.

This training presentation teaches you how to isolate the problem and then analyze the problem from the mechanical and people angles to find the root causes. Solutions are identified and prioritized to correct the problem. The results are checked and evaluated for the desired impact.

NOTE: This training package includes:
1. TWI Problem Solving Slides (PowerPoint format)
2. Problem Analysis Sheet (Word format)
3. Causation Analysis Sheet (Word format)
4. Job Methods Breakdown Sheet (Word format)
5. Job Instruction Breakdown Sheet (Word format)
6. Job Relations Problem Solving Sheet (Word format)


1. Solve problems based on the 4-Step Process for PS
2. Apply the Problem Analysis Sheet and the Causation Analysis Sheet to analyze and identify root causes
3. Apply the JI, JM and JR skills and tools to solve the problem


Basic Needs of Supervisors
Supervisor's Responsibilities
Introduction to Problem Solving
Objective of Problem Solving
Results from PS Training
Comparison of Toyota & TWI Problem Solving Steps
What Is a Problem?
4 Steps for Problem Solving
Step 1: Isolate the Problem
Problem Analysis Sheet
Causation Analysis Sheet
Step 2: Prepare for Solution
Mechanical Problems
People Problems
Step 3: Correct the Problem
Step 4: Check and Evaluate Results

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Source: TWI Program: Problem Solving (PS) Training PowerPoint document

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TWI Program: Problem Solving (PS) Training

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This business document is categorized under the function(s):

It applies to All Industries

File Type: PowerPoint (pptx)

File Size: 4.9 MB

Number of Slides: 59 (includes cover, transition slides)

Related Topic(s): Problem Solving Training within Industry

Purchase includes lifetime product updates. After your purchase, you will receive an email to download this document.

This product contains a supplemental ZIP document.

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Initial upload date (first version): Feb 20, 2016
Most recent version published: Feb 18, 2021

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This document is available as part of the following discounted bundle(s):

The Complete TWI Programs: JI, JM, JR, JS & PS Training


This bundle contains 4 additional documents.

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131-slide PowerPoint deck and supporting ZIP
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