The Training Within Industry (TWI) program is a workplace training program that was developed in the United States during World War II to help rapidly train workers for new jobs in manufacturing industries. Today, the TWI program is still used by organizations worldwide to improve the skills of their workforce and increase productivity.
There are three main components of the TWI program: Job Instruction (JI), Job Methods (JM), and Job Relations (JR).
• Job Instruction (JI) is a method for training employees on how to perform their jobs effectively and efficiently. It involves breaking down a job into smaller steps and teaching employees how to perform each step correctly. JI focuses on four key steps: Preparation, Presenting the Operation, Trying Out Performance, and Follow-up.
• Job Methods (JM) is a problem-solving method that helps employees to identify and eliminate waste in their work processes. JM involves analyzing the current work process, breaking it down into smaller steps, and then developing a new, more efficient process.
• Job Relations (JR) is a method for improving workplace relationships and reducing conflict. JR focuses on three key skills: understanding the needs of others, expressing oneself clearly, and solving problems collaboratively. By developing these skills, employees are better able to work together as a team, which can lead to increased productivity and job satisfaction.
Overall, the TWI program is designed to help organizations develop a more skilled and efficient workforce by providing employees with the knowledge, skills, and tools they need to perform their jobs effectively.
This TWI Frameworks is a collection of TWI diagrams, pocket cards and templates for Job Instruction (JI), Job Methods (JM), Job Relations (JR), Job Safety (JS) and Problem Solving (PS).
These tools and templates are useful for organizations who are preparing or implementing TWI programs. To get the most out of the tools and templates, they are best used together with the TWI four-step process.
(NOTE: If you had purchased our TWI training programs, all the diagrams, pocket cards and templates listed here were already included in the package and you need not purchase them again.)
THIS TWI FRAMEWORKS COLLECTION INCLUDE:
1. TWI Frameworks (PowerPoint format)
2. Job Instruction Breakdown Sheet (Word format)
3. Job Instruction Training Matrix (Excel format)
4. Job Instruction Training Timetable (Word format)
5. Job Methods Breakdown Sheet (simple) (Word format)
6. Job Methods Breakdown Sheet (8.5x11) (Word format)
7. Job Methods Breakdown Sheet (8.5x14) (Word format)
8. Job Methods Improvement Proposal Sheet (Word format)
9. Job Relations Situation Analysis Sheet (original) (Word format)
10. Job Relations Situation Analysis Sheet (revised) (Word format)
11. Job Safety Breakdown Sheet (Word format)
12. Problem Solving Problem Analysis Sheet (Word format)
13. Problem Solving Causation Analysis Sheet (Word format)
14. JI Pocket Card (PowerPoint format)
15. JM Pocket Card (PowerPoint format)
16. JR Pocket Card (PowerPoint format)
17. JS Pocket Card (PowerPoint format)
The TWI Frameworks collection includes detailed breakdown sheets and training timetables to streamline job instruction processes. These resources are essential for supervisors aiming to enhance operational efficiency and workforce competency.
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Executive Summary
The Training Within Industry (TWI) Frameworks presentation is a comprehensive resource designed to enhance workforce training through structured methodologies. Developed by a seasoned TWI Master Trainer with experience at leading organizations such as Microsoft, IBM, and Panasonic, this collection provides essential tools for implementing Job Instruction (JI), Job Methods (JM), Job Relations (JR), Job Safety (JS), and Problem Solving (PS). By utilizing these frameworks, organizations can achieve operational excellence and improve stakeholder satisfaction.
Who This Is For and When to Use
• Supervisors and team leaders responsible for training and workforce development
• Human resources professionals focused on employee engagement and performance
• Operations managers aiming to streamline processes and enhance productivity
• Safety officers dedicated to maintaining workplace safety standards
Best-fit moments to use this deck:
• During onboarding sessions to train new employees effectively
• In continuous improvement initiatives to refine job methods and safety protocols
• When addressing interpersonal issues within teams to foster better job relations
• For safety training sessions to ensure compliance and reduce workplace incidents
Learning Objectives
• Define the core components of the TWI Frameworks and their applications
• Build effective training sessions using the Job Instruction methodology
• Establish continuous improvement processes through Job Methods training
• Evaluate and resolve interpersonal issues using Job Relations techniques
• Implement safety measures and protocols through Job Safety training
• Apply structured problem-solving techniques to address operational challenges
Table of Contents
• General Overview (page 1)
• Job Instruction (JI) (page 2)
• Job Methods (JM) (page 3)
• Job Relations (JR) (page 4)
• Job Safety (JS) (page 5)
• Problem Solving (PS) (page 6)
Primary Topics Covered
• Job Instruction (JI) - A structured approach to train employees quickly and effectively, ensuring they perform tasks correctly and safely.
• Job Methods (JM) - Techniques to continuously improve job performance by analyzing and refining existing methods.
• Job Relations (JR) - Strategies for supervisors to manage and resolve interpersonal issues, fostering a productive work environment.
• Job Safety (JS) - A proactive methodology to identify hazards, implement countermeasures, and ensure workplace safety.
• Problem Solving (PS) - A systematic approach to isolate and address operational problems, ensuring effective solutions are implemented.
Deliverables, Templates, and Tools
• Job Instruction breakdown sheets for effective training sessions
• Job Methods improvement proposal templates for process enhancement
• Job Relations problem-solving sheets for evaluating and addressing interpersonal issues
• Job Safety breakdown sheets for identifying and mitigating hazards
• Problem-Solving tree diagrams to visualize and tackle operational challenges
Slide Highlights
• Overview of the TWI Framework and its core components
• Step-by-step Job Instruction methodology with practical examples
• Job Methods questioning techniques to drive continuous improvement
• Job Relations strategies for effective communication and conflict resolution
• Job Safety incident chain and prevention strategies
Potential Workshop Agenda
TWI Framework Overview (30 minutes)
• Introduce the TWI Framework and its significance
• Discuss the core components and their applications
Job Instruction Training (60 minutes)
• Review the 4-step Job Instruction process
• Conduct a hands-on training session using a Job Instruction breakdown sheet
Job Methods Improvement Session (45 minutes)
• Analyze current job methods and identify areas for improvement
• Develop new methods using the Job Methods framework
Customization Guidance
• Tailor the training materials to reflect specific job roles and responsibilities within your organization
• Adjust the examples and case studies to align with your industry and operational context
• Incorporate company-specific safety protocols and procedures into the Job Safety training
Secondary Topics Covered
• The importance of effective communication in Job Relations
• Techniques for engaging employees in continuous improvement initiatives
• Safety culture development and its impact on workplace performance
• The role of leadership in fostering a positive work environment
Topic FAQ
Source: Best Practices in Employee Training, Business Framework PowerPoint Diagrams, Training within Industry PowerPoint Slides: Training Within Industry (TWI) Frameworks PowerPoint (PPTX) Presentation Slide Deck, Operational Excellence Consulting
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