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Essential KPIs for Quality Control in Supply Chain PPT


This PPT slide, part of the 141-slide KPI Compilation: 600+ Supply Chain Management KPIs PowerPoint presentation, presents a detailed overview of key performance indicators (KPIs) related to quality control and assurance within supply chain management. It outlines several critical metrics that organizations can utilize to monitor product standards and defect rates, ultimately driving continuous improvement and preserving brand integrity.

The first KPI listed is the First Pass Yield (FPY), which measures the percentage of products passing quality control on the first attempt. This metric is crucial as it reflects the effectiveness of the quality control processes and the initial quality of products produced. A higher FPY indicates a more efficient production process.

Next, the Defect Rate is highlighted, representing the percentage of defective units produced over a specific timeframe. This KPI serves as a barometer for production quality and identifies areas for improvement in both the production process and supplier quality.

Customer Complaints are also tracked, providing insight into customer dissatisfaction regarding product quality. This metric helps organizations pinpoint areas needing enhancement to boost customer satisfaction and product quality.

On-time Delivery is another essential KPI, measuring the percentage of orders delivered as scheduled. This reflects the reliability of suppliers and the effectiveness of planning and scheduling processes.

The Cost of Quality encompasses all costs associated with ensuring quality, including prevention and appraisal costs. This KPI helps identify opportunities for cost reduction while maintaining quality standards.

Lastly, the Production Downtime due to quality issues is noted, indicating how much production time is lost because of quality problems. Monitoring this metric is vital for assessing manufacturing efficiency and output.

Overall, these KPIs provide a comprehensive framework for organizations to evaluate and enhance their quality control processes, ensuring they meet customer expectations and maintain operational efficiency.



This slide is part of the KPI Compilation: 600+ Supply Chain Management KPIs PowerPoint presentation.

This collection of Supply Chain KPIs is compiled by former McKinsey, BCG, Deloitte, EY, and Capgemini consultants based on best practices in Supply Chain Management.

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KPI Supply Chain Resilience Digital Supply Chain Supply Chain Management Supply Chain Continuous Improvement Customer Satisfaction Cost Reduction Key Performance Indicators Cost of Quality Quality Control Manufacturing Production

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