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IT Service Operation - 5 Processes (Document Bundle)

$90.00

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HIGHLIGHTS

Author: Ivana Nissen TOP AUTHOR [?]

Immediate, digital download

File Type: Document Bundle

BENEFITS OF BUNDLE

ITSM best practice for Service Operation
5 Basic ITSM Processes for day-to-day activities
ITSM Awareness campaign

BUNDLE DESCRIPTION

This product (IT Service Operation - 5 Processes) is a Document Bundle, which you can download immediately upon purchase.

PowerPoint presentations ITIL v3 Service Operation processes:

Incident Management
Problem Management
Request Fulfilment
Event Management
Access Management

THERE ARE 5 DOCUMENTS ARE IN THIS BUNDLE:

	Incident Management Process PPT (IT Service Management, ITSM) Incident Management Process is essential Process in Service Support. Document describes the process in detail including very detailed description of Process flow steps.... [read more] Add to Cart View Details Individual Price: $25.00
	Problem Management Process PPT (ITSM, IT Service Management) Problem Management Process is a part of Service Operation. This PowerPoint presentation contains detailed description of the Problem Management Process, including process... [read more] Add to Cart View Details Individual Price: $25.00
	Request Fulfillment Process PPT (ITSM, IT Service Mangement) Request Fulfilment Process is a part of Service Operation . This Document contains detailed description of the Request Fulfilment Process, including process steps, roles,... [read more] Add to Cart View Details Individual Price: $25.00
	Event Management Process (ITSM, IT Service Management) IT Event Management Process is a part of IITSM Service Operation. This document contains detailed description of the IT Event Management Process, including: - Key... [read more] Add to Cart View Details Individual Price: $25.00
	Access Management Process (ITSM, IT Service Management) IT Access Management Process is a part of ITSM Service Operation. This Document contains detailed description of the IT Access Management Process, including: - Key... [read more] Add to Cart View Details Individual Price: $25.00

Got a question about the product? Email us at [email protected] or ask the author directly by using the "Ask the Author a Question" form.

ABOUT THE AUTHOR: IVANA NISSEN

Ivana Nissen is an experienced Director with extensive experience in the Management Consulting industry, specializing in Business Process Design, IT Service Management, and IT Strategy. Ivana has a Master of Science (MSc) in Mathematics and Computer Science. [read more]

Ivana Nissen has published 27 additional documents on Flevy.

DETAILS

This business document is categorized under the function(s): Information Technology ITSM

It applies to All Industries

Purchase includes lifetime product updates. After your purchase, you will receive an email to download the documents in this bundle.

Initial upload date (first version): Mar 27, 2018

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