IT Operating Model Framework   41-slide PPT PowerPoint presentation slide deck (PPT)
$59.00

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IT Operating Model Framework (41-slide PPT PowerPoint presentation slide deck (PPT)) Preview Image
IT Operating Model Framework (41-slide PPT PowerPoint presentation slide deck (PPT)) Preview Image
IT Operating Model Framework (41-slide PPT PowerPoint presentation slide deck (PPT)) Preview Image
IT Operating Model Framework (41-slide PPT PowerPoint presentation slide deck (PPT)) Preview Image
IT Operating Model Framework (41-slide PPT PowerPoint presentation slide deck (PPT)) Preview Image
IT Operating Model Framework (41-slide PPT PowerPoint presentation slide deck (PPT)) Preview Image
IT Operating Model Framework (41-slide PPT PowerPoint presentation slide deck (PPT)) Preview Image
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IT Operating Model Framework (41-slide PPT PowerPoint presentation slide deck (PPT)) Preview Image
IT Operating Model Framework (41-slide PPT PowerPoint presentation slide deck (PPT)) Preview Image
IT Operating Model Framework (41-slide PPT PowerPoint presentation slide deck (PPT)) Preview Image
IT Operating Model Framework (41-slide PPT PowerPoint presentation slide deck (PPT)) Preview Image
IT Operating Model Framework (41-slide PPT PowerPoint presentation slide deck (PPT)) Preview Image
IT Operating Model Framework (41-slide PPT PowerPoint presentation slide deck (PPT)) Preview Image
IT Operating Model Framework (41-slide PPT PowerPoint presentation slide deck (PPT)) Preview Image
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IT Operating Model Framework (PowerPoint PPT Slide Deck)

PowerPoint (PPT) 41 Slides

#3 in Information Technology $59.00
Explore this IT Operating Model Framework (PPT) by industry experts, designed to enhance IT governance, processes, and performance metrics for strategic alignment.
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BENEFITS OF DOCUMENT

  1. Framework for establishing IT Operating Model
  2. Blueprint and best practices for IT Management Process (IT Governance)
  3. Overview of strategic KPI's for IT

DESCRIPTION

This product (IT Operating Model Framework) is a 41-slide PPT PowerPoint presentation slide deck (PPT), which you can download immediately upon purchase.

A management consulting framework for establishing IT operating model in the organization (ITOM). The framework consist of blueprint documents and tools for the following dimensions; IT processes (including process descriptions), organizational setup of IT (including organizational structure and role descriptions), governance model (including relevant decision bodies) and performance matrix (relevant strategic and operational KPI's)

An ITOM is a visual toolset that provides a description of the way in which IT is governed and the IT function organises itself to meet its operational and strategic objectives
The content should be used as a tool to help in engagements where the client's operating model needs to be reviewed and modified
The tool is not a methodology and does not intend to be prescriptive. A client's particular context, issues and objectives should be considered when designing its operating model
The documents incorporates best-practice from client engagements and accepted industry standards (e.g. PRINCE2, ITIL, CobiT)

This PPT includes detailed process models for managing business relationships and suppliers, providing a clear visual representation of each process step. It breaks down complex interactions into manageable tasks, ensuring that all stakeholders understand their roles and responsibilities. The RACI matrices further clarify accountability, making it easier to assign and track tasks across different levels of the organization.

The framework also includes high-level IT functions and key accountabilities, ensuring alignment with business strategy and operational efficiency. The governance section showcases a real-world example of a governance structure, providing practical insights into effective decision-making bodies and processes. This comprehensive approach ensures that your IT operating model is both robust and adaptable to your organization's unique needs.

Got a question about the product? Email us at support@flevy.com or ask the author directly by using the "Ask the Author a Question" form. If you cannot view the preview above this document description, go here to view the large preview instead.

Source: Best Practices in MIS, IT, Information Technology, IT Strategy PowerPoint Slides: IT Operating Model Framework PowerPoint (PPT) Presentation Slide Deck, Eldiablo666

PPT SLIDE DEEP DIVES

RACI Matrix for Business Relationship Management

Structured Governance Model for IT Decision-Making

Organizational Roles in Service Management Structure

Framework Overview: IT Operating Model Components

Overview of Manage Services Process in IT Framework

Comprehensive Framework for IT Service Management

Comprehensive Framework for IT Service Management

This PPT slide titled "Manage Services" outlines a structured approach to service management within an IT operating model framework. It is organized into 3 primary categories: Transition Services, Operate Services, and Manage Service Delivery, each containing specific processes essential for effective service management.

Transition Services focus on the initial phases of service integration. Key processes include "Manage Service Acceptance," which likely pertains to ensuring that services meet predefined criteria before going live. "Manage Changes" addresses the need for systematic handling of modifications to services, while "Manage Configuration and Assets" emphasizes the importance of tracking and managing IT assets. "Manage Releases and Deployment" indicates a structured approach to introducing new services or updates into the operational environment.

The Operate Services section deals with the ongoing management of services. It includes "Manage Events," which likely refers to monitoring and responding to events in the IT environment. "Manage Incidents" focuses on resolving disruptions to service, while "Manage Problems" aims to identify root causes of recurring issues. "Fulfill Requests" and "Manage Access" are crucial for ensuring that user requests are met efficiently and securely. The inclusion of "Manage Infrastructure and Operations" suggests a comprehensive view of the underlying systems supporting service delivery.

Finally, Manage Service Delivery encompasses metrics and performance management. "Define Service Metrics" indicates the establishment of key performance indicators to assess service effectiveness. "Report Service Performance" suggests a feedback loop for continuous improvement. "Manage Capacity" and "Manage Availability" ensure that services can meet demand and remain operational. "Manage IT Service Continuity" and "Manage Security" highlight the need for resilience and protection against threats.

This slide serves as a foundational overview for organizations looking to enhance their IT service management capabilities.

Framework Overview: High-Level IT Process Model

Comprehensive IT Operating Model Framework Overview


$59.00
Explore this IT Operating Model Framework (PPT) by industry experts, designed to enhance IT governance, processes, and performance metrics for strategic alignment.
Add to Cart
  

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Author: Eldiablo666

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