BENEFITS OF DOCUMENT
DESCRIPTION
Emerging Trends in Consumer Behavior
Lecture Outline
1. What Influences Consumer Behavior?
2. Characteristics of Social Classes
3. Social Factors & Reference Groups
4. Targeting Women and Their Families
5. Brand Personality
6. Lifestyle Influences
7. Model of Consumer Behavior
8. Key Psychological Processes
9. Freud's Theory, Maslow's Hierarchy of Needs, Herzberg's Two-Factor Theory
10. Customer Perception
11. Dole Mental Map
12. Encoding Brand Associations
13. Consumer Buying Process
14. Stages between Evaluation of Alternatives and Purchase
15. Non-compensatory Models of Choice
16. How Customers Use and Dispose of Products
17. Theories of Consumer Decision Making
18. Mental Accounting
As the business world evolves, so do consumer habits and tastes. Customer behavior is the most vital component to crafting a great marketing campaign. However, customers are only human, and their behavior can be erratic and unpredictable. What might look like a great marketing approach in a meeting room can therefore be far less effective in practice.
Knowing the trends in consumer behavior before they become apparent can give a business an unprecedented advantage over its competitors. In a year where just about nothing was predictable, consumers actually were. Clear consumer behavior trends have emerged over the past several months, even as circumstances have changed.
Marketers are now looking to come out of the pandemic with more innovative approaches and flexible business models to acquire more customers. Delivering on what consumers want (which, spoiler alert, is what content marketing is all about) has become the new business battle ground.
Got a question about the product? Email us at support@flevy.com or ask the author directly by using the "Ask the Author a Question" form. If you cannot view the preview above this document description, go here to view the large preview instead.
Source: Best Practices in Consumer Behavior PowerPoint Slides: Emerging Trends in Consumer Behavior PowerPoint (PPT) Presentation, UJ Consulting
This document is available as part of the following discounted bundle(s):
Save %!
Complete Marketing Strategy Best Practice
This bundle contains 10 total documents. See all the documents to the right.
Consumer Behavior Customer Experience Product Strategy Product Launch Strategy Pricing Strategy Cyber Security Ideation Creativity Service Design Innovation Management Mobile Strategy Behavioral Economics Business Transformation Digital Transformation Psychology Market Research Customer Insight COVID-19 Product Adoption Customer Decision Journey
Download our FREE Strategy & Transformation Framework Templates
Download our free compilation of 50+ Strategy & Transformation slides and templates. Frameworks include McKinsey 7-S, Balanced Scorecard, Disruptive Innovation, BCG Curve, and many more. |