This PPT slide, part of the 46-slide Digital Transformation in Utilities PowerPoint presentation, outlines the process of managing power outages through automated and intelligent grid systems. It begins with the consumer experiencing a power outage, which is detected by a smart meter. This meter communicates the outage to the utility network, initiating a response. The operator is informed of the outage through a Geographic Information System (GIS)-enabled Outage Management System (OMS) in the Grid Control center. This allows the operator to visualize the outage and assess its impact on adjacent consumers.
Next, the operator mobilizes the nearest outage response team based on their proximity to the affected consumer. Field teams utilize handheld devices to access GIS maps, which provide real-time information about the outage location. The consumer is kept informed through alerts confirming that the utility is aware of the situation, along with estimates for repair and reasons for the outage.
As the process continues, the operator identifies the fault source, which could be linked to an individual customer or a larger distribution issue. This identification is supported by heuristics analysis run by the OMS. If the outage affects a large area, the operator may develop a comprehensive response plan, considering automation to isolate faulty sections and restore power efficiently.
Finally, once the power is restored, the status of the smart meter is confirmed before notifying the consumer via SMS. The field crew provides real-time updates on their progress, ensuring that the consumer is informed about the resolution. This structured approach highlights the integration of technology in utility operations, enhancing responsiveness and consumer communication.
This slide is part of the Digital Transformation in Utilities PowerPoint presentation.
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