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DOCUMENT DESCRIPTION

Today, companies face shrinking margins in many of their products due to fierce competition in the marketplace. Service offering becomes not only a major growth and profit contributor, but also a key competitive advantage.

This toolkit provides an approach and tools that can help your organization to assess the situation and develop an effective service strategy.

Contents include:
- Market sizing, segments, and growth analysis
- Customer needs assessment
- Competitive assessment
- Capabilities assessment
- Benchmarking/best practices
- Alliance approach
- Spare parts/inventory assessment
- Pricing and bundling
- Business case/ROI analysis
- Strategic plan development

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Source: Services Growth & Effectiveness Strategy PowerPoint document

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Services Growth & Effectiveness Strategy

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This business document is categorized under the function(s): Organization, Change, & HR Strategy, Marketing, & Sales

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File Type: PowerPoint (ppt)

File Size: 2.5 MB

Number of Slides: 91

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Initial upload date (first version): May 18, 2014

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