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Problem Management Process PPT (ITSM, IT Service Management)   27-slide PPT PowerPoint presentation (PPTX)
$25.00

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Problem Management Process PPT (ITSM, IT Service Management) (PowerPoint PPTX)

File Type: 27-slide PPT PowerPoint presentation (PPTX)
Secondary File: PDF (PDF)

#3 in ITSM $25.00

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BENEFITS OF DOCUMENT

  1. Ideal for Awarenes and Process modelling Workshops
  2. Very detailed description of process steps
  3. ITSM Processes, ISO 20000

DESCRIPTION

This product (Problem Management Process PPT [ITSM, IT Service Management]) is a 27-slide PPT PowerPoint presentation (PPTX) with a supplemental PDF document, which you can download immediately upon purchase.

Problem Management Process is a part of Service Operation.

This PowerPoint presentation contains detailed description of the Problem Management Process, including process steps, roles, KPIs, CSFs, interfaces with other processes.

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Source: Best Practices in ITIL, Problem Management, ITSM, Service Management PowerPoint Slides: Problem Management Process PPT (ITSM, IT Service Management) PowerPoint (PPTX) Presentation, Ivana Nissen


$25.00

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OVERVIEW

File Type: PowerPoint pptx (PPTX)
Secondary File: PDF pdf (PDF)
File Size: 1.8 MB
Number of Slides: 27 (includes cover and all slides)


ABOUT THE AUTHOR

Author: Ivana Nissen
Additional documents from author: 26

Ivana Nissen is an experienced Director with extensive experience in the Management Consulting industry, specializing in Business Process Design, IT Service Management, and IT Strategy. Ivana has a Master of Science (MSc) in Mathematics and Computer Science. [read more]

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