Flevy Management Insights Q&A
What insights can the BCG Growth-Share Matrix provide to leaders managing Organizational Change in a portfolio of diverse business units?


This article provides a detailed response to: What insights can the BCG Growth-Share Matrix provide to leaders managing Organizational Change in a portfolio of diverse business units? For a comprehensive understanding of Organizational Change, we also include relevant case studies for further reading and links to Organizational Change best practice resources.

TLDR The BCG Growth-Share Matrix aids leaders in managing Organizational Change by enabling Strategic Planning for resource allocation, decision-making, and targeted initiatives across diverse business units to maximize growth and profitability.

Reading time: 5 minutes

Before we begin, let's review some important management concepts, as they related to this question.

What does Strategic Resource Allocation mean?
What does Facilitating Strategic Decision-Making mean?
What does Driving Organizational Change and Innovation mean?


The BCG Growth-Share Matrix, developed by the Boston Consulting Group, is a strategic planning tool that can provide valuable insights for leaders managing Organizational Change across a portfolio of diverse business units. This matrix helps in categorizing business units into four categories based on their market growth rate and market share: Stars, Question Marks, Cash Cows, and Dogs. Understanding the position of each business unit within these categories enables leaders to make informed decisions about where to invest resources, which units to divest, and how to prioritize change initiatives.

Strategic Allocation of Resources

The primary value of the BCG Matrix in the context of Organizational Change lies in its ability to guide the strategic allocation of resources. For instance, 'Stars' are high-growth, high-share businesses that often require significant investment to sustain their growth and market position. Leaders can use this insight to prioritize investments in innovation and expansion within these units. On the other hand, 'Cash Cows' generate steady cash flow with less need for substantial investment. Here, the focus might shift towards optimizing operational efficiencies and funding initiatives in other business units with the surplus cash.

Investing in 'Question Marks' requires a nuanced approach, as these units have potential but need significant resources to capture market share. Strategic decisions here involve identifying which Question Marks could be turned into Stars with the right level of investment and change initiatives. Conversely, 'Dogs' usually represent units with low growth and market share, often signaling a need for divestiture or restructuring target=_blank>restructuring. By categorizing business units in this manner, leaders can more effectively prioritize change efforts and resource allocation, ensuring that investments are directed towards areas with the highest potential for growth and profitability.

Real-world examples of strategic resource allocation include companies like Apple, which consistently invests heavily in its 'Star' products like the iPhone and iPad, while also funding 'Question Mark' projects in new technology areas such as augmented reality. This strategic approach ensures that Apple remains at the forefront of innovation while maximizing its profitability.

Are you familiar with Flevy? We are you shortcut to immediate value.
Flevy provides business best practices—the same as those produced by top-tier consulting firms and used by Fortune 100 companies. Our best practice business frameworks, financial models, and templates are of the same caliber as those produced by top-tier management consulting firms, like McKinsey, BCG, Bain, Deloitte, and Accenture. Most were developed by seasoned executives and consultants with 20+ years of experience.

Trusted by over 10,000+ Client Organizations
Since 2012, we have provided best practices to over 10,000 businesses and organizations of all sizes, from startups and small businesses to the Fortune 100, in over 130 countries.
AT&T GE Cisco Intel IBM Coke Dell Toyota HP Nike Samsung Microsoft Astrazeneca JP Morgan KPMG Walgreens Walmart 3M Kaiser Oracle SAP Google E&Y Volvo Bosch Merck Fedex Shell Amgen Eli Lilly Roche AIG Abbott Amazon PwC T-Mobile Broadcom Bayer Pearson Titleist ConEd Pfizer NTT Data Schwab

Facilitating Strategic Decision-Making

The BCG Matrix also facilitates strategic decision-making by providing a clear framework for evaluating the performance and potential of each business unit. This clarity is crucial during times of Organizational Change, as leaders must decide not only how to allocate resources but also which change initiatives to prioritize. For example, a business unit categorized as a 'Cash Cow' might be earmarked for process improvements and digital transformation initiatives to further enhance its operational efficiency and profitability, without necessarily increasing its market share.

In contrast, 'Stars' and 'Question Marks' might be the focus of more aggressive change initiatives aimed at market expansion, product innovation, or digital transformation to capitalize on their growth potential. This strategic focus ensures that change efforts are aligned with the overall strategic objectives of the organization, maximizing the impact of these initiatives.

Accenture's research on digital transformation underscores the importance of aligning strategic priorities with investment in change initiatives. Organizations that effectively prioritize their investments in digital technologies and innovation, guided by tools like the BCG Matrix, are more likely to achieve higher levels of efficiency and market growth.

Driving Organizational Change and Innovation

Lastly, the BCG Growth-Share Matrix can drive Organizational Change and innovation by identifying areas where change is most needed and where innovation can provide the greatest return on investment. For 'Stars' and 'Question Marks,' this might mean investing in new product development, exploring new markets, or implementing cutting-edge technologies. These units are often the engines of growth for the organization, and focusing change initiatives here can significantly enhance competitive advantage and market position.

Conversely, for 'Cash Cows' and 'Dogs,' change initiatives might focus more on cost reduction, process optimization, or exploring strategic partnerships and divestiture opportunities. These actions can free up resources that can be better used elsewhere in the organization and improve overall operational efficiency.

An example of this approach in action is seen in the strategic decisions made by companies like GE, which has historically used portfolio analysis tools similar to the BCG Matrix to make decisions about divesting from underperforming units and investing in areas with higher growth potential. This strategic approach to managing their portfolio has allowed GE to navigate changes in market conditions and maintain its position as a leader in various industries.

In conclusion, the BCG Growth-Share Matrix provides leaders with a robust framework for managing Organizational Change across a diverse portfolio. By facilitating strategic resource allocation, enhancing decision-making, and driving targeted change initiatives, this tool helps leaders maximize growth, profitability, and competitive advantage in an ever-changing business landscape.

Best Practices in Organizational Change

Here are best practices relevant to Organizational Change from the Flevy Marketplace. View all our Organizational Change materials here.

Did you know?
The average daily rate of a McKinsey consultant is $6,625 (not including expenses). The average price of a Flevy document is $65.

Explore all of our best practices in: Organizational Change

Organizational Change Case Studies

For a practical understanding of Organizational Change, take a look at these case studies.

Strategic Organizational Change Initiative for a Global Financial Institution

Scenario: A multinational financial institution is grappling with an outdated, siloed organizational structure that is impeding its ability to adapt to the rapidly changing market dynamics.

Read Full Case Study

Digital Transformation Initiative in Hospitality

Scenario: The organization is a mid-sized hotel chain grappling with outdated legacy systems that hinder efficient operations and customer experience.

Read Full Case Study

Digital Transformation for Professional Services Firm

Scenario: The organization is a mid-sized professional services provider specializing in legal and compliance advisory.

Read Full Case Study

Change Management Framework for Specialty Food Retailer in Competitive Landscape

Scenario: A specialty food retailer operating in the fiercely competitive organic market is struggling to implement necessary operational changes across its national branches.

Read Full Case Study

Change Management for Semiconductor Manufacturer

Scenario: The company is a semiconductor manufacturer that is grappling with rapid technological changes and a need for organizational agility.

Read Full Case Study

Organizational Change Initiative for Construction Firm in Sustainable Building

Scenario: A mid-sized construction firm specializing in sustainable building practices is facing challenges adapting to rapid industry shifts and internal growth dynamics.

Read Full Case Study

Explore all Flevy Management Case Studies

Related Questions

Here are our additional questions you may be interested in.

What strategies can be employed to overcome deep-rooted resistance to change within an organization?
Overcoming organizational resistance to change involves Understanding Root Causes, developing a comprehensive Change Management Strategy, leveraging Influencers and Change Agents, and fostering a Culture of Continuous Improvement. [Read full explanation]
What strategies can leaders employ to ensure sustained engagement from all stakeholders during a change process?
Leaders can ensure Stakeholder Engagement during Change Management by communicating transparently, involving stakeholders, aligning initiatives with their values, and continuously adapting strategies. [Read full explanation]
What role does digital transformation play in modern Change Management strategies?
Digital Transformation is crucial in modern Change Management, enhancing Operational Efficiency, Innovation, and aligning technology with People and Processes for success. [Read full explanation]
How can leaders ensure that change management processes are inclusive and consider the diverse needs of their workforce?
Leaders can ensure inclusive Change Management by recognizing workforce diversity, engaging diverse groups early, creating diverse Change Management teams, and providing tailored training, as demonstrated by Google and IBM's successful practices. [Read full explanation]
How can businesses incorporate sustainability and ESG goals into their Change Management frameworks effectively?
Businesses can effectively incorporate sustainability and ESG goals into Change Management by aligning them with Corporate Strategy, building ESG Competencies and Culture, integrating them into Performance Management and Incentives, and leveraging Technology and Data Analytics for long-term success and resilience. [Read full explanation]
What impact do emerging technologies like blockchain have on Change Management strategies?
Blockchain technology necessitates the adaptation of Change Management strategies, focusing on enhancing business processes, fostering a culture of innovation, and improving stakeholder engagement for successful digital transformation. [Read full explanation]

Source: Executive Q&A: Organizational Change Questions, Flevy Management Insights, 2024


Flevy is the world's largest knowledge base of best practices.


Leverage the Experience of Experts.

Find documents of the same caliber as those used by top-tier consulting firms, like McKinsey, BCG, Bain, Deloitte, Accenture.

Download Immediately and Use.

Our PowerPoint presentations, Excel workbooks, and Word documents are completely customizable, including rebrandable.

Save Time, Effort, and Money.

Save yourself and your employees countless hours. Use that time to work on more value-added and fulfilling activities.




Read Customer Testimonials



Download our FREE Strategy & Transformation Framework Templates

Download our free compilation of 50+ Strategy & Transformation slides and templates. Frameworks include McKinsey 7-S Strategy Model, Balanced Scorecard, Disruptive Innovation, BCG Experience Curve, and many more.