This framework is developed by a team of former McKinsey and Big 4 consultants. The presentation follows the headline-body-bumper slide format used by global consulting firms.
This product (GE Change Acceleration Process [CAP] Model) is a 33-slide PPT PowerPoint presentation slide deck (PPTX), which you can download immediately upon purchase.
Change Management refers to the structured use of processes, tools, and techniques to guide the people side of Transformation and deliver desired outcomes. In the late 1980s, General Electric (GE), under the leadership of Jack Welch, recognized that accelerating market dynamics required faster internal change. At the time, GE was experimenting with various methods to drive success.
This PPT presentation outlines the GE Change Acceleration Process (CAP) Model—developed by GE through extensive research into best practices across industry and academia. The CAP Model provides a repeatable set of principles and tools designed to accelerate the execution and adoption of Organizational Change.
The CAP Model encompasses 7 essential steps:
1. Leading Change – This step emphasizes the central role of Leadership in initiating, guiding, and sustaining change. Strong Leadership commitment is essential. Lack of Leadership buy-in risks failure of Transformation initiatives.
2. Creating a Shared Need – This compels leadership, employees, and key stakeholders to recognize and internalize the urgency for transformation, ensuring widespread acknowledgment of the need for change.
3. Shaping a Vision – Focuses on creating and communicating a vision that aligns the organization, sets direction, and unifies stakeholders around a shared future state.
4. Mobilizing Commitment – Emphasizes building organizational will, securing stakeholder buy-in, and fostering widespread engagement to drive change forward.
5. Making Change Last – Transitions the organization from initial implementation to full integration of change into its culture, systems, and daily operations.
6. Monitoring Progress – Systematic tracking of progress, assessing performance against objectives, identifying obstacles, and making necessary adjustments to sustain momentum.
7. Change Systems and Structures – Aligns systems, structures, processes, and policies to support and reinforce the new behaviors, practices, and ways of working introduced through the change initiative.
Each step is discussed in depth. Additional topics covered include CAP implementation tools, the Change Effectiveness equation, implementation obstacles, among others.
This PowerPoint presentation on the GE Change Acceleration Process (CAP) Model also includes some slide templates for you to use in your own business presentations.
Source: Best Practices in Change Management, Change Factors PowerPoint Slides: GE Change Acceleration Process (CAP) Model PowerPoint (PPTX) Presentation Slide Deck, LearnPPT Consulting
This PPT slide outlines the GE Change Acceleration Process (CAP) Model, which was developed in response to rapid technological changes and evolving market conditions. It emphasizes the need for a structured yet adaptable framework to facilitate large-scale transitions within an organization. The CAP Model distinguishes itself from traditional methods by addressing both the technical and human aspects of change, providing leaders with a comprehensive roadmap for sustainable transformation.
The model consists of a 7-step process, each step building on the previous one to maintain momentum throughout the transition. The steps include leading change, creating a shared need, shaping a vision, mobilizing commitment, making change last, monitoring progress, and changing systems and structures. This structured approach is designed to align processes, behaviors, and culture, which are critical for navigating complex transformations.
Key elements of the CAP Model include effective communication and visible leadership, which are essential for engaging the workforce and ensuring that all stakeholders are on board with the changes. The visual representation of the model illustrates the progression from the current state to the improved state, highlighting the transition phase as a crucial period for implementing change.
For organizations considering this model, the CAP offers a clear framework that can be tailored to specific needs, making it a valuable tool for leaders aiming to drive successful transformations. The focus on both operational mechanics and human dynamics sets the CAP Model apart, making it relevant for companies facing similar challenges in today’s fast-paced environment.
This PPT slide outlines Step 4 of the GE Change Acceleration Process (CAP), focusing on "Mobilizing Commitment." The primary objective here is to translate the vision of change into active participation and ownership throughout the organization.
Key points emphasize the necessity for leaders to engage the workforce effectively. Activating employees involves aligning resources and creating an environment where individuals feel empowered to contribute. Leadership plays a crucial role in this process; it must visibly champion the change, marking it as a priority that cannot be overlooked.
Building a coalition of supporters is highlighted as essential. This coalition should include informal influencers who can help accelerate momentum. Adequate resource allocation is also critical to achieving goals and addressing any obstacles that may arise. Recognizing and rewarding contributors is vital for maintaining enthusiasm and reinforcing desired behaviors among employees.
The slide stresses the importance of addressing concerns proactively. Leaders are encouraged to turn resistance into opportunities for improvement, fostering a culture of open communication. Continuous dialogue builds trust and reduces uncertainty, which is fundamental for long-term focus.
Empowering employees to participate in decision-making processes fosters a deeper investment in outcomes. This involvement not only enhances ownership, but also strengthens commitment to the change initiatives. Lastly, investment in employee training and leadership development is deemed necessary to sustain these change efforts. A culture that embraces innovation, experimentation, and adaptability is crucial for maintaining organizational agility. Overall, this step is about creating a committed workforce that actively drives change forward.
This PPT slide presents a suite of tools designed to facilitate the implementation of the Change Acceleration Process (CAP) within organizations. It outlines 7 core tools that are pivotal in driving business transformations.
First, Process Mapping is emphasized as a method to define and visualize the steps necessary for completing tasks. This tool helps identify inefficiencies and areas ripe for improvement, making it essential for streamlining operations.
Next, ARMI Analysis clarifies roles within a project, distinguishing between Approval, Resource, Member, and Interested Party. This clarity helps eliminate ambiguity and ensures accountability among team members, which is crucial for effective project execution.
The Includes/Excludes Charts serve to visually define project scope, clearly outlining what is included and excluded. This tool is vital for setting boundaries and preventing scope creep, which can derail projects.
The Threat vs. Opportunity Matrix identifies potential risks and opportunities that may impact customer experience. By recognizing these factors, leaders can proactively mitigate threats while leveraging opportunities for improvement.
Force Field Analysis assesses the dynamics of change by examining the forces that support or resist it. This analysis aids organizations in strengthening driving forces and weakening restraining ones, ultimately guiding more effective decision-making.
Lastly, the 15 Words Tool distills a change initiative into a concise statement. This clarity helps sharpen communication and ensures a consistent message across the organization, which is essential for alignment and engagement.
These tools collectively enhance the effectiveness of change initiatives, making them indispensable for organizations aiming to accelerate their transformation efforts.
This PPT slide presents insights from the implementation of the GE Change Acceleration Process (CAP) Model, emphasizing the critical factors that drive successful change initiatives. It highlights that many projects fail not due to technical shortcomings, but because of cultural and human factors that hinder adoption and execution. The Change Effectiveness Equation (CEE) is introduced as a framework to measure the effectiveness of change initiatives, defined as E = Q x A, where effectiveness is a function of quality (Q) and acceptance (A).
The slide outlines key findings from research and case studies, revealing that for a project to achieve 100% effectiveness, it requires 20% quality and 80% acceptance. This stark contrast underscores the importance of stakeholder understanding and buy-in, which significantly outweighs the technical quality of the solution. The takeaways stress that while technical quality remains a factor, it is insufficient on its own. Without cultural alignment and a supportive environment, even the most advanced solutions are likely to fail.
Overall, the slide serves as a reminder that successful change management is not solely about implementing the right technology; it also hinges on effectively managing human and cultural dimensions. This insight is vital for organizations aiming to enhance their change initiatives and achieve sustainable outcomes.
This framework is developed by a team of former McKinsey and Big 4 consultants. The presentation follows the headline-body-bumper slide format used by global consulting firms.
For $10.00 more, you can download this document plus 2 more FlevyPro documents. That's just $13 each.
ABOUT FLEVYPRO
This document is part of the FlevyPro Library, a curated knowledge base of documents for our FlevyPro subscribers.
FlevyPro is a subscription service for on-demand business frameworks and analysis tools. FlevyPro subscribers receive access to an exclusive library of curated business documents—business framework primers, presentation templates, Lean Six Sigma tools, and more—among other exclusive benefits.
The average daily rate of a McKinsey consultant is $6,625 (not including expenses). The average price of a Flevy document is $65.
Trusted by over 10,000+ Client Organizations
Since 2012, we have provided best practices to over 10,000 businesses and organizations of all sizes, from startups and small businesses to the Fortune 100, in over 130 countries.
Read Customer Testimonials
"Flevy is our 'go to' resource for management material, at an affordable cost. The Flevy library is comprehensive and the content deep, and typically provides a great foundation for us to further develop and tailor our own service offer."
– Chris McCann, Founder at Resilient.World
"FlevyPro has been a brilliant resource for me, as an independent growth consultant, to access a vast knowledge bank of presentations to support my work with clients. In terms of RoI, the value I received from the very first presentation I downloaded paid for my subscription many times over! The
quality of the decks available allows me to punch way above my weight – it's like having the resources of a Big 4 consultancy at your fingertips at a microscopic fraction of the overhead.
"
– Roderick Cameron, Founding Partner at SGFE Ltd
"As a small business owner, the resource material available from FlevyPro has proven to be invaluable. The ability to search for material on demand based our project events and client requirements was great for me and proved very beneficial to my clients. Importantly, being able to easily edit and tailor
the material for specific purposes helped us to make presentations, knowledge sharing, and toolkit development, which formed part of the overall program collateral. While FlevyPro contains resource material that any consultancy, project or delivery firm must have, it is an essential part of a small firm or independent consultant's toolbox.
"
– Michael Duff, Managing Director at Change Strategy (UK)
"FlevyPro provides business frameworks from many of the global giants in management consulting that allow you to provide best in class solutions for your clients."
– David Harris, Managing Director at Futures Strategy
"As an Independent Management Consultant, I find Flevy to add great value as a source of best practices, templates and information on new trends. Flevy has matured and the quality and quantity of the library is excellent. Lastly the price charged is reasonable, creating a win-win value for
the customer, Flevy and the various authors. This is truly a service that benefits the consulting industry and associated clients. Thanks for providing this service.
"
– Jim Schoen, Principal at FRC Group
"Flevy is now a part of my business routine. I visit Flevy at least 3 times each month.
Flevy has become my preferred learning source, because what it provides is practical, current, and useful in this era where the business world is being rewritten.
many challenges and there is the need to make the right decisions in a short time, with so much scattered information, we are fortunate to have Flevy. Flevy investigates, selects, and puts at our disposal the best of the best to help us be successful in our work.
"
– Omar Hernán Montes Parra, CEO at Quantum SFE
"I have used Flevy services for a number of years and have never, ever been disappointed. As a matter of fact, David and his team continue, time after time, to impress me with their willingness to assist and in the real sense of the word. I have concluded in fact
that it is not at all just a repository of documents/resources but, in the way that David and his team manage the firm, it is like dealing with consultants always ready to assist, advise and direct you to what you really need, and they always get it right.
I am an international hospitality accomplished senior executive who has worked and lived during the past 35 years in 23 countries in 5 continents and I can humbly say that I know what customer service is, trust me.
Aside from the great and professional service that Flevy's team provide, their wide variety of material is of utmost great quality, professionally put together and most current.
Well done Flevy, keep up the great work and I look forward to continue working with you in the future and to recommend you to a variety of colleagues around the world.
"
– Roberto Pelliccia, Senior Executive in International Hospitality
"I have found Flevy to be an amazing resource and library of useful presentations for lean sigma, change management and so many other topics. This has reduced the time I need to spend on preparing for my performance consultation. The library is easily accessible and updates are regularly provided. A wealth of great information."
– Cynthia Howard RN, PhD, Executive Coach at Ei Leadership
Download our free compilation of 50+ slides and templates on Organizational Design, Change Management, and Corporate Culture. Methodologies include ADKAR, Burke-Litwin Change Model, McKinsey 7-S, Competing Values Framework, etc.