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Listed under: Information Technology
View more from: Ivana Nissen

2-page PDF document. ITIL 4 Poster - 2019, ITIL 4 - Service Value System Poster - printable in A1, A2, A3 Service management is evolving, and so is ITIL... Current version is ITIL 4, first book published in 02/2019. ITIL 4 (2019) is designed to [read more]

Listed under: Information Technology Strategy, Marketing, & Sales
View more from: LearnPPT Top Flevy Author [?]

118-slide PowerPoint deck. Digital Transformation is being embraced by companies across most industries, as the role of technology shifts from being a business enabler to a business driver. Transformation is driven by 6 Technology Trends: - Social Media - [read more]

Listed under: Information Technology Organization, Change, & HR
View more from: Eldiablo666

41-slide PowerPoint deck. A management consulting framework for establishing IT operating model in the organization (ITOM). The framework consist of blueprint documents and tools for the following dimensions; IT processes (including process [read more]

Listed under: Information Technology
View more from: Ivana Nissen

Excel workbook. This Service Catalogue Sample is an example of what ITIL best pactice call Technical Service Catalogue with sample description of more than 50 services. This IT Service Catalog documents the services provided to IT customers as part of [read more]

Listed under: Information Technology
View more from: Dartview Consulting Top Flevy Author [?]

11-page Word document. This document is based on ITIL v3 and provides a template for a detailed Service Catalogue. A Service Catalogue is one of the three elements of an IT Service Providers, Service Portfolio. The Service Portfolio is the complete set of [read more]

Listed under: Information Technology Enterprise Architecture
View more from: R Bradley Consulting

1-page PDF document. A business capability model for a Retail Bank. To be used as a core document for Enterprise Architects and EA work. Also very valuable to Business Architects and Business Architecture projects/programmes.

Listed under: Information Technology ITIL
View more from: Ivana Nissen

34-slide PowerPoint deck and supporting PDF. ITIL Incident Management Process is essential Process in Service Support. Process is contained in ITIL Service Operation book. Document describes the process in detail including very detailed description of Process flow steps. Other than [read more]

Listed under: Information Technology ITIL
View more from: Ivana Nissen

26-slide PowerPoint deck. ITIL v3 Event Management Process is a part of ITIL v3 Service Operation publication. This Document contains detailed description of the ITIL v3 Event Management Process, including: - Key definitions - Purpose and Objectives - [read more]

Listed under: Information Technology
View more from: R Bradley Consulting

Excel workbook. Requirements for IT systems are often divided into two broad categories: Functional Requirements and Non-functional Requirements. Functional Requirements are usually focused on describing the ICT functionality most visible to users. [read more]

Listed under: Information Technology Outsourcing
View more from: Operational Excellence Consulting Top Flevy Author [?]

216-slide PowerPoint deck. This presentation is a collection of PowerPoint diagrams and templates used to convey 50 different IT governance, management and delivery excellence models/frameworks. (Please note that these are diagrams and charts that are to be used [read more]

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PowerPoint Toolkit Our free PowerPoint Toolkit contains over 50+ slides worth of diagrams, shapes, charts, tables, and icons for you to use in your business presentations. A real time saver for cranking business decks.		Strategy Development Discussion Deck This is a discussion deck template for a corporate strategy development session. In this discussion, we go through a 2-prong approach to growth and evaluate the merits of various growth drivers.
PowerPoint Plugin (Flevy Tools) Flevy Tools provides a set of automated tools for creating 10 common business diagrams, including Waterfall Charts, Gantt Charts, Chevron Diagrams, Pyramids, Harvey Balls, and more.		Strategy Development & Execution Primer Strategy without execution is merely theory. This 54-slide presentation introduces 12 powerful business frameworks spanning both Strategy Development and Strategy Execution.

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