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Information Technology Business Documents (Page 5)

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ITIL Problem Management Process
Listed under:  Information Technology  ITIL
View more from: Ivana Nissen
27-slide PowerPoint deck and supporting PDF. ITIL v3 Problem Management Process is a part of ITIL v3 Service Operation publication. This Document contains detailed description of the ITIL v3 Problem Management Process, including process steps, roles, KPIs, CSFs, interfaces with other processes.
$25.00

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Global Support Escalation Visio Diagram
Listed under:  Information Technology  Operations
View more from: visualoomph
1-page PDF document and supporting . This is a global support escalation model depicting how an issue from a user is escalated thru support channels for resolution and provide necessary resolution. This is a birds eye view diagram in Visio suitable for leadership level presentations.
$30.00

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Deliver Business Value with IT! - Design, Build and Run Effective IT Strategy execution to business needs
Listed under:  Information Technology  Strategy, Marketing, & Sales
View more from: Martin Palmgren   Top Flevy Author [?]
222-page PDF document. The upper part of the clients that I speak to feel that there is a lack of actionable articles and publications that help to bridge the gap between the execution of the business strategy, business objectives and how IT can be used to [read more]
$49.99

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ITIL Service Level Management (SLM) Template - Process Guide
Listed under:  Information Technology  ITIL
View more from: Ivana Nissen
66-page Word document and supporting PDF. This document establishes a Service Level Management (SLM) process according to ITIL best practice and ISO 20000. (Word document including Visio diagram of the process) This document introduces the Service Level [read more]
$50.00

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Data Protection Impact Assessment (EU GDPR Requirement)
Listed under:  Information Technology
View more from: John Kyriazoglou
65-page PDF document. This document describes a set of methods and tools that enable, facilitate and support you in assessing your data protection risks and executing a Data Protection Impact Assessment (DPIA) for existing as well as for new products, [read more]
$50.00

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EU GDPR Quick Readiness Action Plan
Listed under:  Information Technology
View more from: John Kyriazoglou
Excel workbook and supporting PDF. This Excel Spreadsheet contains 3 parts: The first part includes a plan of 35 activities that may be used to assess compliance to the EU GDPR and an indicative set of compliance controls. The second part contains a full list of Data [read more]
$50.00

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Big Data Use Cases for Banks
Listed under:  Information Technology
View more from: rajdeepc5
21-slide PowerPoint deck. Large Banks are realizing that there exists a potential in this data deluge. It would be really interesting to see which bank utilizes this the first and uses it to gain a stronger foothold in the market. The deck discusses some use [read more]
$35.00

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CPRE Question Bank
Listed under:  Information Technology
View more from: Adaptive US Inc.   Top Flevy Author [?]
103-page PDF document. This is an excellent companion for all aspirants of CPRE examination from IREB, Germany. Developed by industry experts with more 20 years of requirements engineering experience, who have successfully conducted 200+ RE workshop across the [read more]
$68.00

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ECBA V3 Question Bank (system based access)
Listed under:  Information Technology  PowerPoint Templates
View more from: Adaptive US Inc.   Top Flevy Author [?]
5-slide PowerPoint deck and supporting Word. The MOST exhaustive ECBA V3 Question Bank (system based access), which thoroughly tests your preparedness! Are you preparing and putting your best effort for ECBA certification. Get a feel of the real exam before you sit for [read more]
$68.00

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ITIL Continual Service Improvement
Listed under:  Information Technology
View more from: Dartview Consulting   Top Flevy Author [?]
76-slide PowerPoint deck. This document is a 76-slide PowerPoint presentation that provides an overview of Continual Service Improvement using the ITIL V3 Best Practice Framework. Packed with key information and graphics, and easy to customise Utility & [read more]
$65.00

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