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Information Technology Business Documents (Page 5)

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ITIL Problem Management Process
Listed under:  Information Technology  ITIL
View more from: Ivana Nissen
27-slide PowerPoint deck and supporting PDF. ITIL v3 Problem Management Process is a part of ITIL v3 Service Operation publication. This Document contains detailed description of the ITIL v3 Problem Management Process, including process steps, roles, KPIs, CSFs, interfaces with other processes.
$25.00

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Bundle (3 Documents)
ITIL Service Operation - Process Guides product bundle
Listed under:  Information Technology  ITIL
View more from: Ivana Nissen
There are 3 documents in this bundle:
$120.00

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Assessment Dashboard - Cyber Security Risk Management
Listed under:  Information Technology
View more from: Gerard Blokdijk
Excel workbook and supporting ZIP. National Institute of Standards and Technology (NIST) U.S. Department of Commerce Cyber Security Framework Aligned. Governments, sectors, and organizations around the world are increasingly recognizing the NIST Cyber Security [read more]
$79.00

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Assessment Dashboard - Agile Framework
Listed under:  Information Technology
View more from: Gerard Blokdijk
Excel workbook and supporting ZIP. Here are several sample Agile Framework requirements: * When you are identifying the potential technical strategy(s) you have several process factors that you should address. As with initial scoping how much detail you go into [read more]
$79.00

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ITIL Lifecycle Poster (ITIL v3-2011)
Listed under:  Information Technology  ITIL
View more from: Ivana Nissen
1-page PDF document. ITIL v3 - 2011 Lifecycle Poster - printable in A1, A2, A3 Poster describes ITIL Lifecycle model: Service Strategy, Service Design, Service Transition, Service Operation and Continual Service Improvement. Poster includes all ITIL [read more]
$20.00

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Project Timeline Simple Gantt Chart
Listed under:  Information Technology  Strategy, Marketing, & Sales
View more from: plexnet
Excel workbook and supporting Excel workbook. This is a simple Gantt Chart that describes a project timeline. It can easily be modified for any project and gives a simple intuitive view of the project activities and tasks. The layout is such that it can be easily copied into [read more]
$25.00

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ITIL Service Level Management (SLM) Template - Process Guide
Listed under:  Information Technology  ITIL
View more from: Ivana Nissen
66-page Word document and supporting PDF. This document establishes a Service Level Management (SLM) process according to ITIL best practice and ISO 20000. (Word document including Visio diagram of the process) This document introduces the Service Level [read more]
$50.00

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Data Protection Impact Assessment (EU GDPR Requirement)
Listed under:  Information Technology
View more from: John Kyriazoglou
65-page PDF document. This document describes a set of methods and tools that enable, facilitate and support you in assessing your data protection risks and executing a Data Protection Impact Assessment (DPIA) for existing as well as for new products, [read more]
$50.00

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EU GDPR Quick Readiness Action Plan
Listed under:  Information Technology
View more from: John Kyriazoglou
Excel workbook and supporting PDF. This Excel Spreadsheet contains 3 parts: The first part includes a plan of 35 activities that may be used to assess compliance to the EU GDPR and an indicative set of compliance controls. The second part contains a full list of Data [read more]
$50.00

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Global Support Escalation Visio Diagram
Listed under:  Information Technology  Operations
View more from: visualoomph
1-page PDF document and supporting . This is a global support escalation model depicting how an issue from a user is escalated thru support channels for resolution and provide necessary resolution. This is a birds eye view diagram in Visio suitable for leadership level presentations.
$30.00

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