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Information Technology Business Documents

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Digital Transformation Strategy
Listed under:  Information Technology  Strategy, Marketing, & Sales
View more from: LearnPPT   Top Flevy Author [?]
118-slide PowerPoint deck. Digital Transformation is being embraced by companies across most industries, as the role of technology shifts from being a business enabler to a business driver. Transformation is driven by 6 Technology Trends: - Social Media - [read more]
$89.00

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ITIL Change Management Process - PPT
Listed under:  Information Technology  ITIL
View more from: Ivana Nissen
32-slide PowerPoint deck and supporting PDF. ITIL Change Management Process is essential Process in Service Transition. Process is contained in ITIL Service Transition book. Document describes the process in detail including Process flow, key definitions, process roles, CSFs, KPIs, Risks and Challenges.
$30.00

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ITIL Incident Management Process
Listed under:  Information Technology  ITIL
View more from: Ivana Nissen
34-slide PowerPoint deck and supporting PDF. ITIL Incident Management Process is essential Process in Service Support. Process is contained in ITIL Service Operation book. Document describes the process in detail including very detailed description of Process flow steps. Other than [read more]
$25.00

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ITIL Problem Management Process
Listed under:  Information Technology  ITIL
View more from: Ivana Nissen
27-slide PowerPoint deck and supporting PDF. ITIL v3 Problem Management Process is a part of ITIL v3 Service Operation publication. This Document contains detailed description of the ITIL v3 Problem Management Process, including process steps, roles, KPIs, CSFs, interfaces with other processes.
$25.00

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ITIL Incident Management Workflow - Process Guide
Listed under:  Information Technology  ITIL
View more from: Ivana Nissen
68-page Word document and supporting PDF. This document establishes an Incident Management (IM) process according to ITIL v3 best practice and ISO 20000. (Word document including Visio diagram of the process) This document introduces the Incident Management [read more]
$50.00

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ITIL Problem Management Workflow - Process Guide
Listed under:  Information Technology  ITIL
View more from: Ivana Nissen
50-page Word document and supporting PDF. This document establishes an Problem Management (PM) process according to ITIL v3 best practice and ISO 20000. (Word document including Visio diagram of the process) This document introduces the Problem Management [read more]
$50.00

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IT Strategy
Listed under:  Information Technology
View more from: LearnPPT   Top Flevy Author [?]
30-slide PowerPoint deck. This is a comprehensive document on Information Technology (IT) / Management Information Systems (MIS) Strategy. This document includes IT strategy frameworks, critical success factors, detailed project approach and [read more]
$39.00

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ITIL Request Fulfillment Process - Detailed
Listed under:  Information Technology  ITIL
View more from: Ivana Nissen
22-slide PowerPoint deck and supporting PDF. ITIL v3 Request Fulfilment Process is a part of ITIL v3 Service Operation publication. This Document contains detailed description of the ITIL v3 Request Fulfilment Process, including process steps, roles, KPIs, CSFs, interfaces with other processes.
$25.00

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ITIL Lifecycle Poster (ITIL v3-2011)
Listed under:  Information Technology  ITIL
View more from: Ivana Nissen
1-page PDF document. ITIL v3 - 2011 Lifecycle Poster - printable in A1, A2, A3 Poster describes ITIL Lifecycle model: Service Strategy, Service Design, Service Transition, Service Operation and Continual Service Improvement. Poster includes all ITIL [read more]
$20.00

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Frameworks for IT Management
Listed under:  Information Technology  Outsourcing
View more from: Operational Excellence Consulting   Top Flevy Author [?]
215-slide PowerPoint deck. This presentation is a collection of PowerPoint diagrams and templates used to convey 50 different IT governance, management and delivery excellence models/frameworks. (Please note that these are diagrams and charts that are to be used [read more]
$59.00

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