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CUSTOMER SERVICE TOOLKIT (14)

We have assembled 14 documents in the Customer Service Toolkit, listed below. Under the list of documents, you can add the entire toolkit to your shopping cart by clicking the "Add All to Cart" button in green.
COVID-19 has accelerated Digital Transformation by 10 years. Take a look at the Top 100 Best Practices in Digital Transformation of 2022.

Delivering Service Excellence
136-slide PowerPoint deck
$79.00
Author: Operational Excellence Consulting
Customer Service Operational Excellence
Customer Service Essentials
102-slide PowerPoint deck
$69.00
Author: Operational Excellence Consulting
Customer Service
Guide to Delivering Best-in-Class Customer Care
78-slide PowerPoint deck
$69.00
Author: P-Square Partners
Customer Service Customer Care
Service Recovery
67-slide PowerPoint deck
$59.00
Author: Operational Excellence Consulting
Customer Service
Multichannel Contact Center Strategy
27-slide PowerPoint deck
$25.00
This is a FlevyPro [?] document.
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Customer Service Contact Center
Customer Service Basics
24-slide PowerPoint deck
$49.00
Author: Operational Excellence Consulting
Customer Service
Digital Customer Service
100-slide PowerPoint deck
$79.00
Author: Operational Excellence Consulting
Customer Service
Six Basic Rules of Effective Customer Service
32-slide PowerPoint deck and supporting PDF
$49.00
Author: Operational Excellence Consulting
Customer Service
Customer Service Plan
5-slide PowerPoint deck
$20.00
Author: eemer600
Customer Service
Business Basics 2 - Operations, Customer Service, IS, & HR
25-page Word document
$29.00
Author: Grant Stanley
Customer Service Human Resources
Customer Service - Implementation Toolkit
Excel workbook and supporting ZIP
$149.00
Author: Gerard Blokdijk
Customer Service
Assessment Dashboard - Customer Service
Excel workbook and supporting ZIP
$79.00
Author: Gerard Blokdijk
Customer Service
Six Basic Rules of Effective Customer Service Poster
3-page PDF document and supporting PowerPoint deck
$20.00
Author: Operational Excellence Consulting
Customer Service
Zendesk - Implementation Toolkit
Excel workbook and supporting ZIP
$249.00
Author: Gerard Blokdijk
Customer Service Customer Relationship Man ...


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    – Cynthia Howard RN, PhD, Executive Coach at Ei Leadership
  •  
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    As a Lean Transformation Expert, I am always making presentations to clients on a variety of topics: Training, Transformation, Total Productive Maintenance, Culture, Coaching, Tools, Leadership Behavior, etc. Flevy usually has just what I need to make my point.

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Browse our Business Toolkits
to quickly find the documents you need.
Each business toolkit is a collection of documents around a common management topic.





TOP 40 TRENDING TOOLKITS

1. Kanban Board 2. Visual Workplace 3. Business Model Canvas 4. McKinsey PowerPoint 5. Banking 6. Strategic Planning 7. Digital Transformation 8. Boston Consulting Group Power... 9. HR Strategy 10. Change Management
11. Lean 12. Process Improvement 13. Business Process Re-engineering 14. Deloitte PowerPoint 15. Organizational Design 16. Lean Management/Enterprise 17. Growth Strategy 18. PwC PowerPoint 19. PowerPoint Diagrams Compilation 20. Business Transformation
21. Integrated Financial Model 22. PDCA 23. Strategy Development 24. Organizational Change 25. Innovation Management 26. Operational Excellence 27. Hoshin Kanri 28. Strategy Frameworks 29. Corporate Culture 30. Supply Chain Analysis
31. Consulting Training 32. Competitive Advantage 33. Target Operating Model 34. Innovation 35. Bain Templates 36. Accenture Templates 37. Organizational Effectiveness 38. Digital Marketing Strategy 39. Proposal Template 40. ITIL
These are some of our most researched management topics over the past month...
Strategy Frameworks Corporate Culture Consulting Training Hoshin Kanri Competitive Advantage Supply Chain Operational Excellence Banking Pricing Strategy Target Operating Model Innovation ITIL Product Launch Strategy Project Management Consulting PowerPoint Templates Problem Solving Digital Marketing Strategy Healthcare Customer Experience Manufacturing
Interested in something else? Browse our 500+ Business Toolkits of best practices, each focused on a specific management topic.
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